The Hillcrest Of North Dallas

Dallas, Texas

Address

18648 Hillcrest Rd, Dallas, TX, 75252

Phone

+1 972-517-7771

1.5 /10

The Hillcrest Of North Dallas Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 1★ (25%) Quality: 4★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$236,449 fines 16 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
16 above national median
Total federal penalties
$236,449

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
2.77 hrs below national median
Registered nurse (RN)
0.40 hrs
Licensed practical nurse (LPN)
0.95 hrs
Certified nursing aide (CNA)
1.52 hrs
Physical therapy
0.05 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Quality rating trend for The Hillcrest Of North Dallas 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
120 certified beds · ~111 avg residents/day (92% occupancy)
Ownership
For profit - Partnership
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

The Hillcrest of North Dallas is a for-profit partnership facility in Dallas, Texas, providing 120 skilled nursing beds. While it holds a 4-star CMS rating for quality measures, the facility currently maintains 1-star ratings for staffing, health inspections, and overall performance.

Frequently asked questions

What is the overall CMS rating for The Hillcrest Of North Dallas?
The Hillcrest Of North Dallas has an overall CMS rating of 1 out of 5 stars.
How did The Hillcrest Of North Dallas score on health inspections?
The Hillcrest Of North Dallas received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for The Hillcrest Of North Dallas?
The Hillcrest Of North Dallas has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
How many beds does The Hillcrest Of North Dallas have?
The Hillcrest Of North Dallas has 120 certified beds.
Does The Hillcrest Of North Dallas accept Medicare or Medicaid?
Yes, The Hillcrest Of North Dallas accepts Medicare and Medicaid.
Where is The Hillcrest Of North Dallas located?
The Hillcrest Of North Dallas is located at 18648 Hillcrest Rd, Dallas, TX, 75252, Dallas, Texas.
How can I contact The Hillcrest Of North Dallas?
You can reach The Hillcrest Of North Dallas by phone at +1 972-517-7771.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.