Whisperwood Nursing & Rehabilitation Center
Lubbock, Texas
5502 W 4th St, Lubbock, TX, 79416
Whisperwood Nursing & Rehabilitation Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $40,646
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.40 hrs
- Licensed practical nurse (LPN) 0.76 hrs
- Certified nursing aide (CNA) 2.23 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 114 certified beds · ~76 avg residents/day (67% occupancy)
- Ownership
- Government - Hospital district
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Whisperwood Nursing & Rehabilitation Center is a 114-bed government-owned facility operated by a hospital district in Lubbock, Texas. It currently holds a one-star overall rating from the Centers for Medicare & Medicaid Services, with specific scores of one star for health inspections and two stars for staffing. The facility maintains a three-star rating for its clinical quality measures.
Frequently asked questions
- What is the overall CMS rating for Whisperwood Nursing & Rehabilitation Center?
- Whisperwood Nursing & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars.
- How did Whisperwood Nursing & Rehabilitation Center score on health inspections?
- Whisperwood Nursing & Rehabilitation Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Whisperwood Nursing & Rehabilitation Center?
- Whisperwood Nursing & Rehabilitation Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Whisperwood Nursing & Rehabilitation Center have?
- Whisperwood Nursing & Rehabilitation Center has 114 certified beds.
- Does Whisperwood Nursing & Rehabilitation Center accept Medicare or Medicaid?
- Yes, Whisperwood Nursing & Rehabilitation Center accepts Medicare and Medicaid.
- Where is Whisperwood Nursing & Rehabilitation Center located?
- Whisperwood Nursing & Rehabilitation Center is located at 5502 W 4th St, Lubbock, TX, 79416, Lubbock, Texas.
- How can I contact Whisperwood Nursing & Rehabilitation Center?
- You can reach Whisperwood Nursing & Rehabilitation Center by phone at +1 806-793-1111.
More facilities in Texas
No facilities listed within the immediate area. Here are highly rated options elsewhere in Texas.
- Schleicher County Medical Center Eldorado · 5.0★
104 N Us Hwy 277, Eldorado, TX, 76936
- Mitchell County Nursing And Rehabilitation Center Colorado City · 4.8★
971 W I 20, Colorado City, TX, 79512
- Parkview Nursing And Rehabilitation Center Big Spring · 4.7★
3200 Parkway, Big Spring, TX, 79720
- Hacienda Oaks At Beeville Beeville · 4.7★
4713 Business 181 N, Beeville, TX, 78102
- Willow Park Rehabilitation Health Care Center Clifton · 4.7★
1000 Fm 3220, Clifton, TX, 76634
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.