Normandy Terrace Nursing & Rehabilitation Center

San Antonio, Texas

Address

841 Rice Rd, San Antonio, TX, 78220

Phone

+1 210-648-0101

2.5 /10

Normandy Terrace Nursing & Rehabilitation Center Quality & Safety Report

Poor

Inspections: 2★ (50%) Staffing: 3★ (25%) Quality: 2★ (25%)

CMS Official Overall: 2★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$295,812 fines 17 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
17 above national median
Total federal penalties
$295,812

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.55 hrs below national median
Registered nurse (RN)
0.70 hrs
Licensed practical nurse (LPN)
0.76 hrs
Certified nursing aide (CNA)
1.63 hrs
Physical therapy
0.05 hrs

Quality rating trend

Overall rating improved from 1 to 2 stars over 18 data points.

Quality rating trend for Normandy Terrace Nursing & Rehabilitation Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
320 certified beds · ~101 avg residents/day (31% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Normandy Terrace Nursing & Rehabilitation Center is a for-profit, 320-bed skilled nursing facility located in San Antonio, Texas. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting 2-star ratings in both health inspections and quality measures. Staffing at the facility is rated at 3 out of 5 stars.

Frequently asked questions

What is the overall CMS rating for Normandy Terrace Nursing & Rehabilitation Center?
Normandy Terrace Nursing & Rehabilitation Center has an overall CMS rating of 2 out of 5 stars.
How did Normandy Terrace Nursing & Rehabilitation Center score on health inspections?
Normandy Terrace Nursing & Rehabilitation Center received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for Normandy Terrace Nursing & Rehabilitation Center?
Normandy Terrace Nursing & Rehabilitation Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Normandy Terrace Nursing & Rehabilitation Center have?
Normandy Terrace Nursing & Rehabilitation Center has 320 certified beds.
Does Normandy Terrace Nursing & Rehabilitation Center accept Medicare or Medicaid?
Yes, Normandy Terrace Nursing & Rehabilitation Center accepts Medicare and Medicaid.
Where is Normandy Terrace Nursing & Rehabilitation Center located?
Normandy Terrace Nursing & Rehabilitation Center is located at 841 Rice Rd, San Antonio, TX, 78220, San Antonio, Texas.
How can I contact Normandy Terrace Nursing & Rehabilitation Center?
You can reach Normandy Terrace Nursing & Rehabilitation Center by phone at +1 210-648-0101.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.