Regency Village
Webster, Texas
409 W Green, Webster, TX, 77598
Regency Village Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $29,692
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.51 hrs
- Licensed practical nurse (LPN) 0.77 hrs
- Certified nursing aide (CNA) 2.14 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 122 certified beds · ~74 avg residents/day (61% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Regency Village is a for-profit, 122-bed skilled nursing facility located in Webster, Texas. The center holds a one-star overall rating from the Centers for Medicare & Medicaid Services, based on a one-star staffing rating and two-star ratings for health inspections and quality measures. The facility is operated as a limited liability company and provides long-term care and rehabilitative services.
Location
409 W Green, Webster, TX, 77598, Webster, TX
Recent reviews
- Felicia B ★★★★★ February 11, 2026
The best place for your loved one!!!!!
- Linda Duarte ★☆☆☆☆ January 11, 2026
Non caring assistants. Ignore patients. Offer therapy but not performed on regular basis. No bath given for days!! Many other issues
- Lisa Ridley ★★★★★ December 9, 2025
Visiting this facility for the very first time as a new employee to the company was more than welcoming. The staff and residents welcomed me into the family with open arms. If you are looking for a home for your love one (short stay or long term care) this is the place to be in Webster. Try them for yourself.
- Cecily Juarez ★☆☆☆☆ November 5, 2025
My father was recently released to this facility from the hospital due to having foot surgery and had a Halo on his foot. He was there 2 nights before my mom pulled him out. They claim the pharmacy had not filled his prescriptions for his pain medication and wound vac that was needed. The male nurse then told my mom she could go to the local pharmacy pick up pain meds for him and leave the bottle there for them to give it to him that way. Absolutely ridiculous! They then claimed they could not administer insulin unless his sugar was over 300. The two days he was there they left him in his room all day, he would call for the nurse and it took the nurse over an hour to come see what he needed. This place is an absolute joke. If I could give zero stars I would.
- Jaylen Medina ★☆☆☆☆ October 19, 2025
Staff is so negligent. My BIL is there and he rings the nurses. And they just sit there on there phones and ignore the alert for assistance. Would give this place negative stars if I could
Frequently asked questions
- What is the overall CMS rating for Regency Village?
- Regency Village has an overall CMS rating of 1 out of 5 stars.
- How did Regency Village score on health inspections?
- Regency Village received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Regency Village?
- Regency Village has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Regency Village have?
- Regency Village has 122 certified beds.
- Does Regency Village accept Medicare or Medicaid?
- Yes, Regency Village accepts Medicare and Medicaid.
- Where is Regency Village located?
- Regency Village is located at 409 W Green, Webster, TX, 77598, Webster, Texas.
- How can I contact Regency Village?
- You can reach Regency Village by phone at +1 832-740-1607.
More facilities in Texas
No facilities listed within the immediate area. Here are highly rated options elsewhere in Texas.
- Schleicher County Medical Center Eldorado · 5.0★
104 N Us Hwy 277, Eldorado, TX, 76936
- Mitchell County Nursing And Rehabilitation Center Colorado City · 4.8★
971 W I 20, Colorado City, TX, 79512
- Legend Oaks Healthcare And Rehabilitation Center G Gladewater · 4.7★
1201 Fm 2685, Gladewater, TX, 75647
- Willow Park Rehabilitation Health Care Center Clifton · 4.7★
1000 Fm 3220, Clifton, TX, 76634
- Parkview Nursing And Rehabilitation Center Big Spring · 4.7★
3200 Parkway, Big Spring, TX, 79720
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.