Harbor'S Edge
Norfolk, Virginia
One Colley Avenue, Norfolk, VA, 23510
Harbor'S Edge Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.75 hrs
- Licensed practical nurse (LPN) 1.20 hrs
- Certified nursing aide (CNA) 3.41 hrs
- Physical therapy 0.21 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Retirement community · Assisted living facility · Non-profit organization
- Capacity
- 33 certified beds · ~29 avg residents/day (88% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare (Medicare)
About
Harbor’S Edge is a non-profit, corporate-owned skilled nursing facility in Norfolk, Virginia, featuring 33 certified beds. The center holds a 5-star overall rating from CMS, supported by a 5-star staffing rating and a 4-star health inspection rating. Clinical performance is reflected by a 3-star rating in quality measures.
Location
One Colley Avenue, Norfolk, VA, 23510, Norfolk, VA
Recent reviews
- Nikole Brock ★★★★☆ January 22, 2026
I had my first visit yesterday when visiting family. The place is more wonderful than I realized. The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often.<br>Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!
- Joseph Smith ★☆☆☆☆ December 23, 2025
While the facility itself is is nice, it does not stand behind the practitioners. a patient requested services and was provided services, and then decided he did not want to pay for services. because he is some old retired norfolk judge, he felt entitled to stiff the practitioner and his staff for their time and services, opting instead to dictate his own price. he then attempted to pay by check and using some shysterism he learned at work, tried to turn the check into a contract that if I signed it he would be free and clear of all debts. Sorry Jerome, it doesn't work that way. We just threw his check in the trash. Funny thing is, he could've used his insurance and paid nothing. Adios. If you are a Medical Professional, avoid.
- Bobbi Andrews ★★★★★ July 17, 2025
Harbors Edge is a smart & compassionate choice for retirement. As a resident for 18 years, my husband and I have been filled with new friendships, adventure & a strong sense of safety & well-being.<br>My husband Bob passed away recently, and the health care staff helped him to pass with dignity & grace.
- Ann Womeldorf ★★★★★ July 13, 2025
I have lived at Harbor's Edge for five years and am very happy here.<br>The staff is extraordinary , the food is exceptional, and the community is friendly and caring. All of the apartments have interesting views. Transportation is provided to the many cultural activities such as theater, symphony, opera and museums. My calendar is loaded with fitness classes, lectures, and day trips. It is easy to make friends at happy hour, dinner, and community events.<br>In summary, it is a terrific place to live.
- Ellen Papetti ★★★★★ July 12, 2025
Living at Harbor's Edge the last 4 years has been like being on vacation! The building and our apartments are beautiful, the views of the Elizabeth River and the city of Norfolk are spectacular. The services offered and the food are outstanding!<br>All that is great but the real thing that makes Harbor's Edge so special are the people! The other residents and the staff here are amazing! Caring individuals who make life at the "Edge" a delight.<br>Feel fortunate to live at Harbor's Edge.
Frequently asked questions
- What is the overall CMS rating for Harbor'S Edge?
- Harbor'S Edge has an overall CMS rating of 5 out of 5 stars.
- How did Harbor'S Edge score on health inspections?
- Harbor'S Edge received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Harbor'S Edge?
- Harbor'S Edge has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Harbor'S Edge have?
- Harbor'S Edge has 33 certified beds.
- Does Harbor'S Edge accept Medicare or Medicaid?
- Yes, Harbor'S Edge accepts Medicare.
- Where is Harbor'S Edge located?
- Harbor'S Edge is located at One Colley Avenue, Norfolk, VA, 23510, Norfolk, Virginia.
- How can I contact Harbor'S Edge?
- You can reach Harbor'S Edge by phone at +1 757-233-0475.
Nearby facilities
- Autumn Care Of Norfolk 4.5 mi
1401 Halstead Avenue Revised, Norfolk, VA, 23502
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.