Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation
Altoona, Wisconsin
206 N Willson Dr, Altoona, 54720
Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.24 hrs
- Licensed practical nurse (LPN) 0.54 hrs
- Certified nursing aide (CNA) 2.94 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 50 certified beds · ~41 avg residents/day (83% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation is a non-profit, 50-bed facility located in Altoona, Wisconsin. It holds a 5-star overall rating from CMS, including a 5-star staffing rating and a 4-star health inspection rating. While the facility maintains high staffing levels, its current quality measures are rated at 2 stars.
Location
206 N Willson Dr, Altoona, 54720, Altoona, WI
Recent reviews
- Niki Ivkovich ★☆☆☆☆ June 25, 2024
Staff working out of their scope of practice with no supervision. No RN on site every time I went to see my aunt. Medications weren’t given correctly
- Johnny Cochran ★☆☆☆☆ April 7, 2024
I've never seen such a disorganized home. Tell workers my Dad needs to go to the bathroom and they walk right out of the room like they didn't hear me. Many things happen like this that I've seen here. Working our hardest to find him a different place. I hope I never end up in a place like this sometime, it's clean and new, that's all they have going for them. Sad
- Sue ★★★★★ February 19, 2024
My mother was at River Pines for 2 1/2 years,,she passed away on Valentine’s Day 😔 She received EXCELLENT care and became a fast favorite! She had her hair done weekly in the beauty shop, daily activities, and most important church every Sunday 😊 Family members and friends would comment on the cleanliness of facility and the awesome care she received there! Some of the staff members became good friends 💕
- HowlingHyena 14 ★☆☆☆☆ February 8, 2023
They killed my grandfather. My grandfather had issues with seizures, which would cause him to sometimes, temporarily, lose control of certain motor functions, like eating. The nurses misdiagnosed him because of this, and chose to stop feeding him. Even though he showed clear signs he was hungry and capable of eating the next day. Now less than a week later, he's dead. They've misdiagnosed him multiple times before, assuming he'd be dead in a day or two, but it always turned out to be a reaction from something they did to him. They were also STRONGLY against us taking him out of the facility for appointments.<br><br>I'd advise not sending your family here. If you can find the time or money to care for them at home, do it!
- Ellie Ruxton ★☆☆☆☆ February 4, 2020
Everyone seems unhelpful, and my grandparent showing signs of abuse. Left messages and no call back. Just because its clean and new doesn't make it safe!
Frequently asked questions
- What is the overall CMS rating for Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation?
- Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation has an overall CMS rating of 5 out of 5 stars.
- How did Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation score on health inspections?
- Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation?
- Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation have?
- Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation has 50 certified beds.
- Does Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation accept Medicare or Medicaid?
- Yes, Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation accepts Medicare and Medicaid.
- Where is Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation located?
- Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation is located at 206 N Willson Dr, Altoona, 54720, Altoona, Wisconsin.
- How can I contact Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation?
- You can reach Grace Lutheran Communities - River Pines Skilled Nursing & Rehabilitation by phone at +1 715-598-7800.
Nearby facilities
- Oakwood Health Services 0.1 mi
2512 New Pine Dr, Altoona, 54720
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.