Hayward Health Services

Safety & Inspections

Health deficiencies

National median: 7

3 below national median

Total federal penalties

$12,649

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.92 hrs near national median

Registered nurse (RN)

1.30 hrs

Licensed practical nurse (LPN)

0.42 hrs

Certified nursing aide (CNA)

2.05 hrs

Physical therapy

0.11 hrs

Quality rating trend

Overall rating improved from 3 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Rehabilitation center

Capacity

59 certified beds · ~33 avg residents/day (55% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Hayward Health Services is a 59-bed, for-profit skilled nursing facility located in Hayward, Wisconsin. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both staffing and health inspections. While maintaining these ratings, the facility currently holds a 2-star rating for quality measures.

Location

10775 Nyman Ave, Hayward, 54843, Hayward, WI

Recent reviews

• Amy Rohde ★☆☆☆☆ June 22, 2025

  Very unproffesional facility. My father-in-law was not allowed to make his own choices and was basically forced to do what the nursing staff instructed. He was told that he was only allowed to have two snacks a day in between meals. The kitchen staff was very rude, and would not accommodate his wishes (within reason) at mealtime, and made him feel as though he was asking for too much. He said that he often could hear staff talking about him negatively, and this made him feel terrible. I could not wait until he was able to leave. Please do not place your family member here, if there is any other options. The facility as a whole is never smelling, nor looking clean, and the janitorial staff was always very irritated with anything asked of them.

• MaLinda K. ★★★★★ May 13, 2024

  Hayward Health Services is not only a place I have been able to call home for the past 2 years, but recently I brought my aunt here for a respite stay to work with therapy and give my uncle a break from caregiving.<br>My aunt could not stop talking about the wonderful staff that were here to help her and others. She also made friends with a few residents which made her feel comfortable in a new environment.<br>My uncle could not believe how much stronger she was from staying here 12 days working with our therapists. He said she looks healthier. He was appreciative of Tess in Social Services for finding information on providers and services where he lives, as they live 4 hours south of Hayward.<br>Her son stated that her skin looked great when he saw her on discharge, since this was not the situation when he saw her prior to admission to HHS. He was impressed by how much better she looked.<br>There will never be enough words to let the team at HHS know how proud I am of them every day, not just with my family but with everyone who has a chance to be taken care of by them. I am so grateful to be one of the leaders in this building!

• Nancy Franson ★★★★★ April 24, 2024

  I could not ever find a more caring group of people anywhere!!! My Mother and Father have received the absolute best care at this facility. Words can not express just how fantastic the entire staff is. They are the most loving and caring people I have ever met.

• scant image ★★★★★ February 15, 2024

  My family has been vacationing near Hayward for many, many years, with some family members taking up roots from Illinois to settle in Northern WI. We moved my mother to Hayward, WI a couple of years back from Illinois, to stay closer to my brother, and to have her reside at Hayward Health Services. I cannot say enough about the helpfulness and friendliness of the staff. The atmosphere is small town cozy and my mother is very comfortable and content there. Having my mother there, brings me peace and comfort, especially being so many miles away.

• Frank Andrews ★★★★★ January 27, 2024

  I have visited this facility many times throughout the past 20 years. The staff members are dedicated to the residents. They provide quality care and everyone is treated like family. If your loved one needs extra care, I can't think of a better place for them to go.

Frequently asked questions

What is the overall CMS rating for Hayward Health Services?

Hayward Health Services has an overall CMS rating of 4 out of 5 stars.

How did Hayward Health Services score on health inspections?

Hayward Health Services received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for Hayward Health Services?

Hayward Health Services has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Hayward Health Services have?

Hayward Health Services has 59 certified beds.

Does Hayward Health Services accept Medicare or Medicaid?

Yes, Hayward Health Services accepts Medicare and Medicaid.

Where is Hayward Health Services located?

Hayward Health Services is located at 10775 Nyman Ave, Hayward, 54843, Hayward, Wisconsin.

How can I contact Hayward Health Services?

You can reach Hayward Health Services by phone at +1 715-634-2202.

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