Rock Haven
Janesville, Wisconsin
3400 N Cty Trk Hwy F, Janesville, WI, 53547
Rock Haven Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.47 hrs
- Licensed practical nurse (LPN) 0.55 hrs
- Certified nursing aide (CNA) 3.60 hrs
- Physical therapy 0.00 hrs
Quality rating trend
Overall rating stable at 3 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Assisted living facility
- Capacity
- 128 certified beds · ~84 avg residents/day (66% occupancy)
- Ownership
- Government - County
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Rock Haven is a 128-bed county-owned skilled nursing facility located in Janesville, Wisconsin. The center holds a 3-star overall rating from CMS, supported by a 5-star staffing rating and a 4-star rating for quality measures. Its most recent health inspection resulted in a 2-star rating.
Location
3400 N Cty Trk Hwy F, Janesville, WI, 53547, Janesville, WI
Recent reviews
- Kenshin Smith ★★★★★ February 7, 2026
Has any of the reviewers ever seen Cedar crest homes in comparsions? Staff is attentive and caring/compasionate here. All the nay sayers are complaining about not gettin in contact with administration when there is more than enough contacts to get ahold of and extensions to every unit to disprove that notion.
- Heather Durkee ★☆☆☆☆ March 28, 2025
I'd give 0 stars if I could
- Kristine H ★★★★★ February 23, 2025
My mom was at Rock Haven for just over 2 months. The staff was wonderful. Responsive and caring. Any time I talked with one of them they told me what a kick my mom was, which made me feel comfortable knowing they were checking on her and taking care of her.<br>We couldn't have been happier with the care she received.
- Keke Holm ★☆☆☆☆ February 20, 2025
I would not even give them a star ! Been calling my family for almost a year heard once .Administration was very rude and unprofessional! Not recommended!! I pray I can get my family out before it’s to late.
- Shelley Gowen ★☆☆☆☆ January 3, 2024
I am totally concerned about my mother's care here. They really dropped the ball when my mom had covid and honestly was not checking in on her as they should. I came in town noticed her condition was horrible. She was gasping for air, seemed extremely confused. I basically demanded to take her vitals and her oxygen level was extremely low and she ended up going to the emergency room that night and was hospitalized for covid. I am convinced that if I wouldn't have come in town that weekend I wouldn't have my mother today. Things are slightly improving! I'm just so concerned I can't rest easy and hope and pray that things continue to change.
Frequently asked questions
- What is the overall CMS rating for Rock Haven?
- Rock Haven has an overall CMS rating of 3 out of 5 stars.
- How did Rock Haven score on health inspections?
- Rock Haven received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Rock Haven?
- Rock Haven has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Rock Haven have?
- Rock Haven has 128 certified beds.
- Does Rock Haven accept Medicare or Medicaid?
- Yes, Rock Haven accepts Medicare and Medicaid.
- Where is Rock Haven located?
- Rock Haven is located at 3400 N Cty Trk Hwy F, Janesville, WI, 53547, Janesville, Wisconsin.
- How can I contact Rock Haven?
- You can reach Rock Haven by phone at +1 608-757-5076.
Nearby facilities
- Mercy Manor Transition Center 2.5 mi
1000 Mineral Point Ave, Janesville, WI, 53547
- St Elizabeth Home 2.8 mi
109 S Atwood Ave, Janesville, 53545
- Oak Park Place Janesville 4.0 mi
700 Myrtle Wy, Janesville, 53545
- Cedar Crest 5.0 mi
1702 S River Rd, Janesville, 53546
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.