Hillview Health Care Ctr

La Crosse, Wisconsin

Address

3501 Park Lane Dr, La Crosse, WI, 54601

Phone

+1 608-789-4800

6.3 /10

Hillview Health Care Ctr Quality & Safety Report

Average

Inspections: 3★ (50%) Staffing: 5★ (25%) Quality: 2★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$15,593 fines 3 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
3 below national median
Total federal penalties
$15,593

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
5.28 hrs above national median
Registered nurse (RN)
1.95 hrs
Licensed practical nurse (LPN)
0.01 hrs
Certified nursing aide (CNA)
2.74 hrs
Physical therapy
0.12 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Quality rating trend for Hillview Health Care Ctr 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
40 certified beds · ~36 avg residents/day (91% occupancy)
Ownership
Government - County
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Hillview Health Care Center is a county-owned, 40-bed skilled nursing facility located in La Crosse, Wisconsin. It holds a 4-star overall rating from CMS, featuring a 5-star rating for staffing and a 3-star rating for health inspections. The facility is currently rated at 2 stars for its quality of resident care measures.

Frequently asked questions

What is the overall CMS rating for Hillview Health Care Ctr?
Hillview Health Care Ctr has an overall CMS rating of 4 out of 5 stars.
How did Hillview Health Care Ctr score on health inspections?
Hillview Health Care Ctr received a health inspection rating of 3 out of 5 stars from CMS.
What is the staffing rating for Hillview Health Care Ctr?
Hillview Health Care Ctr has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Hillview Health Care Ctr have?
Hillview Health Care Ctr has 40 certified beds.
Does Hillview Health Care Ctr accept Medicare or Medicaid?
Yes, Hillview Health Care Ctr accepts Medicare and Medicaid.
Where is Hillview Health Care Ctr located?
Hillview Health Care Ctr is located at 3501 Park Lane Dr, La Crosse, WI, 54601, La Crosse, Wisconsin.
How can I contact Hillview Health Care Ctr?
You can reach Hillview Health Care Ctr by phone at +1 608-789-4800.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.