Montello Care Center
Montello, Wisconsin
251 Forest Ln, Montello, 53949
Montello Care Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $218,328
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.85 hrs
- Licensed practical nurse (LPN) 0.93 hrs
- Certified nursing aide (CNA) 4.32 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Non-profit organization · Occupational therapist
- Capacity
- 50 certified beds · ~29 avg residents/day (57% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Montello Care Center is a non-profit, 50-bed skilled nursing facility located in Montello, Wisconsin. The center holds a 1-star overall rating from CMS, reflecting a 1-star health inspection rating and a 3-star rating for quality measures. Despite the overall rating, the facility maintains a 4-star staffing rating, indicating above-average personnel levels relative to patient volume.
Location
251 Forest Ln, Montello, 53949, Montello, WI
Recent reviews
- melanie bradica ★☆☆☆☆ March 2, 2025
I visited my grandfather while recovering from surgery. Nursing and care staff were difficult to find. Very pungent odor of urine everywhere. His room had several washcloths covered in urine and feces directly on the floor. Visible dirt and debris underneath beds, indicated lack of a good environmental/ cleaning program and best practices for care staffing. I encourage anyone to look up their government inspection history to see repeat findings and evidence of failure to report acts of negligent care and implement an infection prevention and control program. There are many more concerning violations in relation to food and safety controls and failure to provide pressure ulcer care. All recent from 2023-2024. Yes, all violations were fixed according to the website, however, given multiple findings were repeated from year to year, I have significant doubt that their corrections implemented have remained effective. Negative 10 out of 10 , do not recommend.
- nila Vunuche ★☆☆☆☆ January 14, 2025
A truly appalling nursing home would be characterized by a pervasive, unpleasant odor, likely from poor hygiene practices, with visibly soiled common areas and resident rooms, indicating inadequate cleaning routines; neglected residents with unkempt clothing and unbathed bodies due to understaffing; malfunctioning medical equipment; a lack of basic comforts like clean bedding and proper temperature control; and a general atmosphere of disarray and neglect, where residents appear uncared for and staff seem indifferent to their basic needs, creating a deeply disturbing and unsafe environment for the elderly residents. Don't send loved ones here
- Amber Dahlke ★★★★☆ January 13, 2025
The staff was very helpful in making arrangements for our mother. They are all very friendly and nice!
- Emily Nixa ★☆☆☆☆ November 23, 2024
If i could this “facility” a zero I would. The care that my father is receiving is absolutely horrid and everyone seems to have an excuse.
- Tracy Steffen ★★★★★ October 21, 2024
Hi my Father came to your facility for Rehab after a fall. The staff was wonderful to my father. Alan from Rehab was excellent I can't say enough about him. The Nurses were also very kind and very interactive with my father and us as a family. The social worker was excellent also. Thank you to all of your staff that made my father stay wonderful. I appreciate it. Tracy Steffen
Frequently asked questions
- What is the overall CMS rating for Montello Care Center?
- Montello Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Montello Care Center score on health inspections?
- Montello Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Montello Care Center?
- Montello Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Montello Care Center have?
- Montello Care Center has 50 certified beds.
- Does Montello Care Center accept Medicare or Medicaid?
- Yes, Montello Care Center accepts Medicare and Medicaid.
- Where is Montello Care Center located?
- Montello Care Center is located at 251 Forest Ln, Montello, 53949, Montello, Wisconsin.
- How can I contact Montello Care Center?
- You can reach Montello Care Center by phone at +1 608-297-2153.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.