Randolph Health Services
Randolph, Wisconsin
502 S High St, Randolph, 53956
Randolph Health Services Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $76,264
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.06 hrs
- Licensed practical nurse (LPN) 0.24 hrs
- Certified nursing aide (CNA) 2.29 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating declined from 5 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Assisted living facility
- Capacity
- 84 certified beds · ~60 avg residents/day (71% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Randolph Health Services is a for-profit, 84-bed skilled nursing facility located in Randolph, Wisconsin. According to Centers for Medicare & Medicaid Services data, the center holds a 2-star overall rating, with 3-star ratings in both staffing and quality measures. The facility received a 2-star rating for its most recent health inspections.
Location
502 S High St, Randolph, 53956, Randolph, WI
Recent reviews
- Carol Miles ★★★★☆ January 26, 2026
My husband has improved greatly with attentive care, excellent activities and good food . Communication has improved.
- Dan D ★★★★★ March 5, 2024
My mother was in the assisted living facility for 5 months. The staff was very loving and kind. We enjoyed all the other residents who were also very caring to my mother. She was moved into the skilled nursing facility. Again the care and concern by the CNA's, nursing staff and administrative staff were amazing.
- Jessica Boelter ★★★★★ February 3, 2024
A very warm welcoming place for residents and visitors. The staff is amazing and go above and beyond family comfort
- Kylie Stephan ★☆☆☆☆ January 30, 2024
This place dose not help anybody my grandpa has been there for 7 weeks and he is on a catheter and they just changed his bag today this place dose not care about there residents
- D Cooney ★★★★☆ December 8, 2022
Niceplace,i. Suffered astroke, the staff was great
Frequently asked questions
- What is the overall CMS rating for Randolph Health Services?
- Randolph Health Services has an overall CMS rating of 2 out of 5 stars.
- How did Randolph Health Services score on health inspections?
- Randolph Health Services received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Randolph Health Services?
- Randolph Health Services has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Randolph Health Services have?
- Randolph Health Services has 84 certified beds.
- Does Randolph Health Services accept Medicare or Medicaid?
- Yes, Randolph Health Services accepts Medicare and Medicaid.
- Where is Randolph Health Services located?
- Randolph Health Services is located at 502 S High St, Randolph, 53956, Randolph, Wisconsin.
- How can I contact Randolph Health Services?
- You can reach Randolph Health Services by phone at +1 920-326-3171.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.