Birch Hill Health Services
Shawano, Wisconsin
1475 Birch Hill Ln, Shawano, 54166
Birch Hill Health Services Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 0.70 hrs
- Certified nursing aide (CNA) 2.17 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 50 certified beds · ~43 avg residents/day (86% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Birch Hill Health Services is a 50-bed, for-profit skilled nursing facility located in Shawano, Wisconsin, operated by a limited liability company. The facility holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with 3-star ratings for both staffing and health inspections. Clinical quality measures are currently rated at 1 star.
Location
1475 Birch Hill Ln, Shawano, 54166, Shawano, WI
Recent reviews
- Bryan Zempel ★★★★★ June 26, 2025
My mother-in law is currently here and I must say there is family drama however the social shawna has been so helpful on helping my wife through this next step in life. With grace and pateince.
- Jennifer Kuroski ★★★★☆ September 15, 2021
Pretty setting.
- Denise Crowell ★★★☆☆ July 5, 2019
Short of help...
- Matt Golnick ★★★★★ April 1, 2019
Great caring people
- Dustin Oetzman ★★★★★ September 22, 2018
Excellent staff, Sarah really knows how to take care of people.
Frequently asked questions
- What is the overall CMS rating for Birch Hill Health Services?
- Birch Hill Health Services has an overall CMS rating of 2 out of 5 stars.
- How did Birch Hill Health Services score on health inspections?
- Birch Hill Health Services received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Birch Hill Health Services?
- Birch Hill Health Services has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Birch Hill Health Services have?
- Birch Hill Health Services has 50 certified beds.
- Does Birch Hill Health Services accept Medicare or Medicaid?
- Yes, Birch Hill Health Services accepts Medicare and Medicaid.
- Where is Birch Hill Health Services located?
- Birch Hill Health Services is located at 1475 Birch Hill Ln, Shawano, 54166, Shawano, Wisconsin.
- How can I contact Birch Hill Health Services?
- You can reach Birch Hill Health Services by phone at +1 715-526-3161.
Nearby facilities
- Evergreen Health Services 0.4 mi
1250 S Evergreen St, Shawano, 54166
- Shawano Health Services 0.6 mi
1436 S Lincoln St, Shawano, 54166
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.