The Pavilion at Glacier Valley

Safety & Inspections

Health deficiencies

National median: 7

14 above national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.29 hrs below national median

Registered nurse (RN)

0.76 hrs

Licensed practical nurse (LPN)

0.67 hrs

Certified nursing aide (CNA)

1.98 hrs

Physical therapy

0.07 hrs

Quality rating trend

Overall rating stable at 2 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Rehabilitation center

Capacity

106 certified beds · ~69 avg residents/day (65% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

The Pavilion at Glacier Valley is a 106-bed for-profit skilled nursing facility located in Slinger, Wisconsin, operated as a limited liability company. It currently holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), based on a 2-star health inspection score and 3-star ratings for both staffing and quality measures. The facility provides long-term care and rehabilitation services according to federal and state standards.

Location

1900 American Eagle Dr, Slinger, 53086, Slinger, WI

Recent reviews

• Maya Jungbauer ★☆☆☆☆ February 14, 2026

  This is a horrible place. Residents are neglected, ignored, and left suffering. One of the last times I visited my grandmother here, she was crying because she was so thirsty for water. I would spend hours there without one employee coming in to check on her or her roommate. They have no empathy or compassion. It is a very dark and depressing place.

• Melissa Schlesner ★☆☆☆☆ February 14, 2026

  If I could give zero stars I would.. working in the health care field myself I was extremely disappointed with the care my grandmother received. A family member should not be worried about their loved one upon leaving wondering when the next time someone is going to check on them, offer water, help with eating, toileting and so on. I would visit for hours and not a single staff member would come and check on the residents for HOURS. Letting them sit alone. I took it upon myself when I would visit to help my grandmothers roommate. She needed help with drinking water and turning her tv on etc.<br><br>I came to visit one day and my grandmother was in tears from how thirsty she was. Not to mention she was in her transitional phase end of life. Her oxygen concentrator empty every time I visited. Like I said it was so hard to leave her every time.<br><br>If a staff member of this facility is reading this, I hope you offer the appropriate training to the care staff in all stages of care. The resident to staff ratio was below normal. Not to mention the lack of attentiveness to these residents. Whenever I tried to look for someone to assist my grandma or even get some cold fresh water no one was to be found. When I did finally hunt someone down they were rude and acted like I was bothering them. Making it extremely uncomfortable.<br><br>I’m honestly at peace my grandmother transitioned to heaven and no longer has to suffer alone when one of us grandchildren are not there.<br><br>If you have a loved one living in this facility please check on them often. I’m surprised state has not stepped in at this point.

• Bev Melius ★★★★★ November 22, 2025

  I was a short term rehab resident and I'm now at home. I can't remember everyone's names ..... Sorry. I just want to say THANK YOU to the CNAs, RNs, PTs, NPs & the rest of the staff for your excellent care.

• Judy Damrow ★☆☆☆☆ July 14, 2025

  My Mom was admitted to the Pavilion on June 20th on June 21st she was given a shower! On June 28th we started ?? When her next shower should be, none of the nurses seemed to have an answer! She now as a bed sore from uncleanliness! I walked into the social workers office on June 30th I spoke to Jamie and the head nurse and they were supposed to get me answers! Mom fell again and I received a call from a nurse and I than asked that nurse and she told me she hadn’t had a shower since June 21st! I appreciate that nurses honestly! That nurse also said she would make sure Mom got a shower that evening! I called the home on July 2nd and spoke to NP Katie and expressed my frustrations and said I would be taking her out that day! I walked into the head nurses office and tried to find out what her review showed and why I still didn’t have any answers on why she hadn’t had a shower in 11 days , she was very rude and tried to come up with many excuses and I told her that this is pure laziness and she said our conversation was over! I than set up a face to face meeting with Dawn the Administrator on July 2nd after I moved Mom back to her assisted living! I was told by Dawn the Administrator that she would investigate and get back to me early the week of July 6th! I called and left a message for Dawn the administrator on Friday July11th and Monday July 14th on her voicemail and still no call back! I will be filing a claim with the state of Wisconsin! So sad that my Mom received such horrible care and hope this deter’s anyone from placing a family member there!

• NOW Outdoors ★★★★★ March 13, 2025

  I can’t say enough great things about The Pavilion at Glacier Valley! My grandmother has been staying there and the care and attention she receives from the staff is truly outstanding. From the moment we walked in, we felt welcomed by a warm and compassionate team that goes above and beyond to ensure residents feel comfortable and valued.<br><br>The facility is always clean, well-maintained, and has a peaceful, home-like atmosphere. The staff is incredibly attentive, treating my grandmother with kindness and respect while keeping us well-informed about her care. Whether it's the engaging activities, delicious meals, or the individualized attention she receives, it's clear that this is a place where residents truly thrive.<br><br>Knowing that my grandmother is in such capable and caring hands gives our family peace of mind. We are beyond grateful for the exceptional care and highly recommend the Pavilion to anyone looking for a high-quality senior care community.

Frequently asked questions

What is the overall CMS rating for The Pavilion at Glacier Valley?

The Pavilion at Glacier Valley has an overall CMS rating of 2 out of 5 stars.

How did The Pavilion at Glacier Valley score on health inspections?

The Pavilion at Glacier Valley received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for The Pavilion at Glacier Valley?

The Pavilion at Glacier Valley has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does The Pavilion at Glacier Valley have?

The Pavilion at Glacier Valley has 106 certified beds.

Does The Pavilion at Glacier Valley accept Medicare or Medicaid?

Yes, The Pavilion at Glacier Valley accepts Medicare and Medicaid.

Where is The Pavilion at Glacier Valley located?

The Pavilion at Glacier Valley is located at 1900 American Eagle Dr, Slinger, 53086, Slinger, Wisconsin.

How can I contact The Pavilion at Glacier Valley?

You can reach The Pavilion at Glacier Valley by phone at +1 262-297-6300.

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