Dove Healthcare - St Croix Falls
St Croix Falls, Wisconsin
750 E Louisiana St, St Croix Falls, 54024
Dove Healthcare - St Croix Falls Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $129,124
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.82 hrs
- Licensed practical nurse (LPN) 0.60 hrs
- Certified nursing aide (CNA) 3.13 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 50 certified beds · ~45 avg residents/day (91% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Dove Healthcare - St Croix Falls is a 50-bed, for-profit skilled nursing facility located in St Croix Falls, Wisconsin. According to Centers for Medicare & Medicaid Services data, the facility maintains an overall rating of one out of five stars, with a one-star health inspection rating and a four-star staffing rating. Quality measures at this location are rated at three out of five stars.
Location
750 E Louisiana St, St Croix Falls, 54024, St Croix Falls, WI
Recent reviews
- moses clarey ★★★★★ November 5, 2025
My father has been on hospice for a while now and we have been unable to care for him around the clock at home. Dove and their staff have been amazing and transitioning my dad into their care. Between the hospice team and the dove staff, his life is greatly improved and he's a completely different person. They do an amazing job and my siblings and my mother are so pleased with how good they are at dealing with a very difficult person. My dad is not the easiest person to deal with and I am thrilled how well the staff treats him with dignity. Is a very tough time for anyone to go through but Dove has done an amazing job and I'm so happy that he is in their care because I sleep very good at night knowing he's in good hands!
- Leisha McKenzie ★★★★★ October 22, 2025
My father-in-law has been at Dove for almost 2 months I visit him alot and talk to all the workers I feel that everyone i talked to are so kind to everyone in my family and especially my Father-in-law We feel so blessed that we found Dove such good hard working people.Thank you to all the incredible workers ❤️
- Jill Hoppe ★☆☆☆☆ October 13, 2025
My father in-law got sent there after a surgery and it has been the worst care I’ve seen.. coming from someone who’s worked in assisted livings for over 10years.. Tried calling to talk to someone and they can’t answer their phone. Was looking to talk to administrative director and got sent to Voicemail . staff are sitting up front doing nothing when he rang his bell it took over 30 min for them to come. Not sure why cause we just walked in and there were about 4 of them sitting at the front desk doing nothing. We haven't met any staff that were friendly. His bathroom is never clean when we come to visit. This last time we came they had a commode bucket sitting in the corner under the sink that had dry pee in it. His bedroom floor was so dirty it looks like it hasn’t been clean in over a month. There’s so much more I would not recommend moving a loved one into this place.!
- Cynthia Muring ★★★★★ October 27, 2023
The people at the location were very friendly and hospitable, making my visit enjoyable and comfortable.
- Lisa ★★★★★ October 25, 2023
Very nice and attentive. 😁
Frequently asked questions
- What is the overall CMS rating for Dove Healthcare - St Croix Falls?
- Dove Healthcare - St Croix Falls has an overall CMS rating of 1 out of 5 stars.
- How did Dove Healthcare - St Croix Falls score on health inspections?
- Dove Healthcare - St Croix Falls received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Dove Healthcare - St Croix Falls?
- Dove Healthcare - St Croix Falls has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Dove Healthcare - St Croix Falls have?
- Dove Healthcare - St Croix Falls has 50 certified beds.
- Does Dove Healthcare - St Croix Falls accept Medicare or Medicaid?
- Yes, Dove Healthcare - St Croix Falls accepts Medicare and Medicaid.
- Where is Dove Healthcare - St Croix Falls located?
- Dove Healthcare - St Croix Falls is located at 750 E Louisiana St, St Croix Falls, 54024, St Croix Falls, Wisconsin.
- How can I contact Dove Healthcare - St Croix Falls?
- You can reach Dove Healthcare - St Croix Falls by phone at +1 715-483-9815.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.