Wausau Manor Health Services
Wausau, Wisconsin
3107 Westhill Dr, Wausau, 54401
Wausau Manor Health Services Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.20 hrs
- Licensed practical nurse (LPN) 0.39 hrs
- Certified nursing aide (CNA) 2.23 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 68 certified beds · ~57 avg residents/day (84% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Wausau Manor Health Services is a for-profit, 68-bed skilled nursing facility located in Wausau, Wisconsin. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star health inspection rating and a 4-star staffing rating. Quality measures at the facility are currently rated at 3 out of 5 stars.
Location
3107 Westhill Dr, Wausau, 54401, Wausau, WI
Recent reviews
- LeAnn Salassa ★★★★★ August 22, 2025
A very dear friend was a resident at Wausau Manor from November 2023 until her passing in July 2025. During that time, another friend and I took turns visiting multiple times every week. The staff was always professional and caring, demonstrating kindness and concern at every turn. I’m grateful for those who serve in this way!
- M.l. Bea ★☆☆☆☆ May 22, 2025
Family member is there for physical rehab. Has had his call light ignored for up to 45mins. He has had to be hospitalized for a u.t i. from not being taken to the toilet and made to sit in wet underwear. Told to wait to use toilet because there is no staffing. Instead of getting better he is getting worse.<br>Would recommend avoiding this place.
- Pat Thieme ★★★★★ February 29, 2024
Oi had spinal surgery snd spent 3 months in rehab. Best nurses ever and many new friends
- James Bartholomew ★☆☆☆☆ October 30, 2023
Sad that it took hours for someone to notice that my grandmother had another stroke and now I have to sit at an ER being told that Wausau Manor poorly took care of her..
- Carla Malone ★★★★★ May 9, 2023
I stayed at Wausau Manor after A partial Hip replacement. The rehab ladies were so nice and caring. They got me walking. The nurses Chris, Hika, and all the nurses were loving, funny, I miss them. CNA were under staff. Sometimes Id wait 45 minutes or more when I needed them. All the girls were loving as well, would stay here again if needed.
Frequently asked questions
- What is the overall CMS rating for Wausau Manor Health Services?
- Wausau Manor Health Services has an overall CMS rating of 5 out of 5 stars.
- How did Wausau Manor Health Services score on health inspections?
- Wausau Manor Health Services received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Wausau Manor Health Services?
- Wausau Manor Health Services has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Wausau Manor Health Services have?
- Wausau Manor Health Services has 68 certified beds.
- Does Wausau Manor Health Services accept Medicare or Medicaid?
- Yes, Wausau Manor Health Services accepts Medicare and Medicaid.
- Where is Wausau Manor Health Services located?
- Wausau Manor Health Services is located at 3107 Westhill Dr, Wausau, 54401, Wausau, Wisconsin.
- How can I contact Wausau Manor Health Services?
- You can reach Wausau Manor Health Services by phone at +1 715-842-0575.
Nearby facilities
- Wood Aven Health and Rehabilitation 2.3 mi
1821 N 4th Ave, Wausau, 54401
- North Central Health Care 3.1 mi
2400 Marshall St Suite A, Wausau, 54403
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.