Norseland Nursing Home
Westby, Wisconsin
323 Black River Ave, Westby, 54667
Sunday,8AM,4PM, Monday,8AM,4PM, Tuesday,8AM,4PM, Wednesday,8AM,4PM, Thursday,8AM,4PM, Friday,8AM,4PM, Saturday,8AM,4PM
Norseland Nursing Home Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.98 hrs
- Licensed practical nurse (LPN) 0.46 hrs
- Certified nursing aide (CNA) 2.35 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 59 certified beds · ~41 avg residents/day (69% occupancy)
- Ownership
- Government - City
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Norseland Nursing Home is a city-owned, 59-bed skilled nursing facility located in Westby, Wisconsin. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, including 3-star ratings for health inspections and quality measures. Its staffing levels are rated at 4 stars.
Location
323 Black River Ave, Westby, 54667, Westby, WI
Recent reviews
- Ashley Elwill ★★★★★ February 6, 2025
My mom was placed at Norsland on hospice. It was a really overwhelming feeling to know that this would be our last stop and we weren’t sure what to expect, but a member of the staff was with us every step of the way. The administrator is wonderful and quick to help with any questions. The care team is truly special. I was there a lot and almost always in the way, but everyone was so patient with not only my mom, but our entire family and friends. Even when mom couldn’t respond anymore, the staff would speak to her and tell her what they were doing. If you’re looking for a place that will handle your loved one with care, this is your place. And if you’re reading this, I’m so sorry. The transition you’re about to make is really, really hard. But this part of your loved one’s life can be very special, too. All the best.
- Anthony Martinez ★★★★★ January 12, 2025
TAKING AWESOME CARE OF MY MOM
- Sieg ★☆☆☆☆ April 13, 2023
Poorly organized staff that are rude and work unsafely talking about patients in other patients rooms… making you feel confused when your not there to see who they are talking about! The Director of Nursing would rather blame others than her own staff. But she should take note, or this place simply does not care and is breaking HIPPA laws.
- Glen Schallock ★★★★★ October 1, 2022
Very nice place. Very clean also. My cousin move in there July 2022. The staff seem to be great and very helpful.
- Jennifer Bentzen ★★★★☆ August 11, 2022
Friendly
Frequently asked questions
- What is the overall CMS rating for Norseland Nursing Home?
- Norseland Nursing Home has an overall CMS rating of 3 out of 5 stars.
- How did Norseland Nursing Home score on health inspections?
- Norseland Nursing Home received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Norseland Nursing Home?
- Norseland Nursing Home has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Norseland Nursing Home have?
- Norseland Nursing Home has 59 certified beds.
- Does Norseland Nursing Home accept Medicare or Medicaid?
- Yes, Norseland Nursing Home accepts Medicare and Medicaid.
- Where is Norseland Nursing Home located?
- Norseland Nursing Home is located at 323 Black River Ave, Westby, 54667, Westby, Wisconsin.
- How can I contact Norseland Nursing Home?
- You can reach Norseland Nursing Home by phone at +1 608-634-3747.
More facilities in Wisconsin
No facilities listed within the immediate area. Here are highly rated options elsewhere in Wisconsin.
- Rolling Hills Rehab Ctr Sparta · 5.0★
14400 Cty Hwy B, Sparta, WI, 54656
- Lafayette Manor Darlington · 5.0★
719 E Catherine St Box 167, Darlington, WI, 53530
- Edenbrook Platteville Platteville · 4.9★
1300 N Water St, Platteville, 53818
- Careview of Minocqua Minocqua · 4.9★
9969 Old Hwy 70, Minocqua, 54548
- Brewster Village Appleton · 4.9★
3300 W Brewster St, Appleton, 54914
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.