Williams Bay Health Services

Safety & Inspections

Health deficiencies

National median: 7

4 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.51 hrs below national median

Registered nurse (RN)

1.22 hrs

Licensed practical nurse (LPN)

0.31 hrs

Certified nursing aide (CNA)

1.95 hrs

Physical therapy

0.03 hrs

Quality rating trend

Overall rating improved from 1 to 3 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

50 certified beds · ~33 avg residents/day (65% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Williams Bay Health Services is a for-profit, 50-bed skilled nursing facility located in Williams Bay, Wisconsin. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, featuring a 4-star staffing rating and a 3-star health inspection rating. Quality measures at the facility are currently rated at 2 stars.

Location

146 Clover St, Williams Bay, 53191, Williams Bay, WI

Recent reviews

• Rainbow Moodies ★★★★★ February 3, 2026

  My Grams was here for almost a year before her passing and absolutely loved it. I visited her once a week until she started failing and then it was everyday. Everyone that works here is so kind and understanding. They took excellent care of her for her entire stay and I couldn't have asked for a better experience. There were multiple activities for the residents, including arts and crafts, which my Grams loved. I'm very happy with how she was cared for right up til the end. As she neared the end of her life the hospice care team did a phenomenal job of making sure she wasn't in pain or suffering in any way. Taking time out of their busy days to sit with her and play music for her even after she was no longer responsive. It was all very much appreciated. Thank you for making her last year as pleasant as possible.

• victoria johnson ★☆☆☆☆ January 21, 2023

  Smells of urine ! Patient needed to be washed and cloths changed , left personal hygiene cloths on stand with traces of feces on the package !

• Trina Odierno ★☆☆☆☆ June 21, 2022

  Horrible. Do not send your love ones here... ESPECIALLY if they are unable to communicate!!<br><br>My loved one was treated horribly when they did get to her. Every button push for help was over 50 minutes. Can't find anyone.<br><br>Every visit, she smelled like urine and wound up with a UTI that they refused to test for. After a health incident sent her to the hospital, it was diagnosed as a severe UTI that caused her health event.<br><br>They are telling everyone they are short staffed, but on the way out to the ambulance they wanted to know if she would need that room. Can't wait to fill it with someone else they can ignore?? If they are so short staffed. They should stop accepting people.<br><br>I cannot believe Williams Bay would house such a horrible center.<br><br>I will be reporting to every state and medical agency I can.

• Brandi Camacho ★★★★☆ June 7, 2022

  Danielle is AMAZING!!! Anytime I needed to reach her with questions or concerns about my mother's care, she was incredibly responsive and handled things for us right away.

• Eloise B ★☆☆☆☆ June 6, 2022

  Horrible place. My loved one is here and since admission I have yet to have her room cleaned or the visitor bathroom cleaned. I just found out that this place has not had a housekeeping crew for almost 2 years! This place is filthy dirty, smells horrible! Dust everywhere, registers falling off the wall, no toilet paper to be found. Bathrooms smell. Rooms smell. Hallway bathrooms that are just for the people who live there are horribly dirty and smell. If I could move my loved one I would. My advise is to look at other facilities in the area. They have got to be cleaner than this one. If I could rate this facility ZERO stars I would!

Frequently asked questions

What is the overall CMS rating for Williams Bay Health Services?

Williams Bay Health Services has an overall CMS rating of 3 out of 5 stars.

How did Williams Bay Health Services score on health inspections?

Williams Bay Health Services received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Williams Bay Health Services?

Williams Bay Health Services has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Williams Bay Health Services have?

Williams Bay Health Services has 50 certified beds.

Does Williams Bay Health Services accept Medicare or Medicaid?

Yes, Williams Bay Health Services accepts Medicare and Medicaid.

Where is Williams Bay Health Services located?

Williams Bay Health Services is located at 146 Clover St, Williams Bay, 53191, Williams Bay, Wisconsin.

How can I contact Williams Bay Health Services?

You can reach Williams Bay Health Services by phone at +1 262-245-6400.

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