Wisconsin Dells Health Services
Wisconsin Dells, Wisconsin
300 Race St, Wisconsin Dells, 53965
Wisconsin Dells Health Services Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.83 hrs
- Licensed practical nurse (LPN) 0.40 hrs
- Certified nursing aide (CNA) 2.01 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 90 certified beds · ~52 avg residents/day (58% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Wisconsin Dells Health Services is a 90-bed for-profit corporate skilled nursing facility located in Wisconsin Dells, Wisconsin. The center maintains an overall 3-star rating from CMS, supported by a 5-star rating in quality measures and 3-star staffing levels. Government records indicate a 2-star rating for health inspections and provide Medicare and Medicaid certifications for the location.
Location
300 Race St, Wisconsin Dells, 53965, Wisconsin Dells, WI
Recent reviews
- Kathy ★★★★★ December 20, 2025
Sydney and Rick are 2 of the people since my mom, the late Elizabeth Borrelli was a permanent resident along with saying the right words to me when mom was in her last few hours 1 year has passed and I still think of it as the past weekend. She passed Nov. 3, 2024and I just want to say thank you for caring so much about the family's of each resident. God Bless you all. She is missed greatly. Kathryn Davidson, Elizabeth s daughter
- Penny Nope ★★★★★ April 3, 2025
People and care were friendly and great. Food however, awful. Started ok. Was nice if you didn't want what they had for a meal you had a very limited alternative menu to choose from. But half the time you didn't get what you asked for OR what they had for their meal. Mostly cold. I've been in the restaurant business all my life. There is just no reason that vegetables have to be cooked beyond recognition. Caitlyn, Jesse, Jolene and all the CNAs, nurses and even the cleaning lady were awesome.
- Tammy Renner ★☆☆☆☆ March 1, 2025
Just seen that a resident was requesting soda and snacks to be brought in. Stated that it is not offered. She wanted d.coke and snacks is this not offered. She said it isn't. Strange.
- Nicki L ★★★★★ September 11, 2024
This place was so awesome to my dad! You can trust them to give the residents the care and attention that they need. Jolene and Caitlin were so helpful in managing my dad's case. They answered all of my questions and were very patient when I would reach out to them. There are so many staff on duty in the halls and at the front desk all the time and they are all so friendly and helpful. This was a really hard time for our family, but i can't say enough good things about Wisconsin Dells Health Services. Thank you!
- Lora Foster ★☆☆☆☆ August 28, 2023
My boyfriend was there for 2 months and was given a bath once. Besides changing bed linens, his room and bathroom were never cleaned. Then they basically kicked him out knowing that he could not take care of himself. They kicked him out because he drove his vehicle. But for his feeding tube, that they never cleaned, he could have been in Assisted Living. Not impressed with the care he received there.
Frequently asked questions
- What is the overall CMS rating for Wisconsin Dells Health Services?
- Wisconsin Dells Health Services has an overall CMS rating of 3 out of 5 stars.
- How did Wisconsin Dells Health Services score on health inspections?
- Wisconsin Dells Health Services received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Wisconsin Dells Health Services?
- Wisconsin Dells Health Services has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Wisconsin Dells Health Services have?
- Wisconsin Dells Health Services has 90 certified beds.
- Does Wisconsin Dells Health Services accept Medicare or Medicaid?
- Yes, Wisconsin Dells Health Services accepts Medicare and Medicaid.
- Where is Wisconsin Dells Health Services located?
- Wisconsin Dells Health Services is located at 300 Race St, Wisconsin Dells, 53965, Wisconsin Dells, Wisconsin.
- How can I contact Wisconsin Dells Health Services?
- You can reach Wisconsin Dells Health Services by phone at +1 608-254-2574.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.