Wisconsin Rapids Health Services
Wisconsin Rapids, Wisconsin
1350 River Run Dr, Wisconsin Rapids, 54494
Wisconsin Rapids Health Services Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $114,626
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.20 hrs
- Licensed practical nurse (LPN) 0.75 hrs
- Certified nursing aide (CNA) 2.20 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Senior citizen center
- Capacity
- 114 certified beds · ~35 avg residents/day (31% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Wisconsin Rapids Health Services is a for-profit, 114-bed skilled nursing facility located in Wisconsin Rapids, Wisconsin. According to Centers for Medicare & Medicaid Services data, the facility holds a 1-star overall rating, derived from 1-star ratings in both health inspections and quality measures. Despite these ratings, the center maintains a 4-star rating for its staffing levels.
Location
1350 River Run Dr, Wisconsin Rapids, 54494, Wisconsin Rapids, WI
Recent reviews
- Judy ★★★★★ January 21, 2026
My stay here at wisconsin rapids health services have been the best stay i ever had in a nursing home. All cna, LPNs, and RNs and all staff were all fun to be with. If I could I would give them a 10 star review.
- Dane Kuehmichel ★★★★★ September 3, 2025
Very clean and up to date facility. Staff seem to be very nice and helpful.
- Amanda Vruwink ★☆☆☆☆ November 24, 2024
DO NOT WORK HERE OR LET YOUR LOVED ONES RESIDE HERE!!! Staff is RACIST and a bunch of cliques and bullies. You will be harassed daily by the employees. Lots of favoritism. you will be threatened by staff and hr. Extremely unprofessional . This place has been horrible for MANY YEARS and is not better with the new owners.
- Sean Adee ★☆☆☆☆ July 29, 2024
I do not suggest this place one bit. My dad went there so he could get help with his healing of his broken arm and ended up back and forth to the hospital. Then just recently he passed away eating spaghetti so obviously they do not pay attention to there patients.
- Linda Wegner ★☆☆☆☆ April 1, 2024
April 1, 2024<br>If you are considering this facility please read this review and all the others. Do your research. Well-being vs. financial responsibility.<br>I would not recommend this facility for anyone. They are extremely understaffed and working 16 hour shifts with 8 off in-between their next 16 hour shift. I had a nurse tell me that on 3/30/24 as she sat a minute in a family members room. They do not have enough staff per resident. In our families case, call buttons are answered a minimum of 20+ minutes after pressing the button. "Call don't fall" signs up in the room, but when you have to use the bathroom they don't want to pee or poop the bed. Who would?!? We've had FOUR falls and 2 hospital visits in the last 30 days, this last one ended with a broken hip that requires surgery. The family was NOT notified they fell and were transferred to the hospital! Family went to visit and nobody was in their room. They said "oh, what are you doing up here, they're in the hospital" We've asked for bed rails or alarms but those are considered 'restraints' and not allowed. We put a table next to the bed so they have to call for help and we were told that was not allowed. Not joking, a nurse told my sister "It's their right to fall if they want to".<br>The facility itself does not have a pleasant odor. Residents are bathed with soap and water only once a week. Sheets are only changed if they are soiled or requested. A CNA told me this after I requested new sheets as it was over a week since the last ones were changed. My family member who resides there asked me to ask for new bedding. They are not very mobile so they felt dirty laying on the same bedding for so long.<br>Most staff there are wonderful. They are just overworked and understaffed. It's heartbreaking. We've been working on moving to a new facility, but we are not the POA for this family member so it's been a struggle. The money saved is now being spent on hospital stays and now a surgery. I really don't write reviews, but I do read them when looking into something. I'm hoping this review will save families from the emotional stress we've endured and physical and emotional stress on your loved ones. Again most of the staff are truly wonderful, it's just too many residents per nurse/CNA/etc.
Frequently asked questions
- What is the overall CMS rating for Wisconsin Rapids Health Services?
- Wisconsin Rapids Health Services has an overall CMS rating of 1 out of 5 stars.
- How did Wisconsin Rapids Health Services score on health inspections?
- Wisconsin Rapids Health Services received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Wisconsin Rapids Health Services?
- Wisconsin Rapids Health Services has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Wisconsin Rapids Health Services have?
- Wisconsin Rapids Health Services has 114 certified beds.
- Does Wisconsin Rapids Health Services accept Medicare or Medicaid?
- Yes, Wisconsin Rapids Health Services accepts Medicare and Medicaid.
- Where is Wisconsin Rapids Health Services located?
- Wisconsin Rapids Health Services is located at 1350 River Run Dr, Wisconsin Rapids, 54494, Wisconsin Rapids, Wisconsin.
- How can I contact Wisconsin Rapids Health Services?
- You can reach Wisconsin Rapids Health Services by phone at +1 715-421-3140.
Nearby facilities
- Edenbrook Wisconsin Rapids 2.1 mi
130 Strawberry Ln, Wisconsin Rapids, 54494
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.