Thermopolis Rehabilitation and Wellness
Thermopolis, Wyoming
1210 Canyon Hills Rd, Thermopolis, 82443
Monday,8AM,5PM, Tuesday,8AM,5PM, Wednesday,8AM,5PM, Thursday,8AM,5PM, Friday,8AM,5PM
Thermopolis Rehabilitation and Wellness Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $52,871
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.87 hrs
- Licensed practical nurse (LPN) 0.51 hrs
- Certified nursing aide (CNA) 2.68 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center · Retirement home
- Capacity
- 60 certified beds · ~34 avg residents/day (57% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Thermopolis Rehabilitation and Wellness is a 60-bed, for-profit skilled nursing facility located in Thermopolis, Wyoming. The center currently holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 4-star staffing rating, 3-star quality measure rating, and 2-star health inspection rating. It is operated as a limited liability company and provides long-term care and rehabilitative services to the local community.
Location
1210 Canyon Hills Rd, Thermopolis, 82443, Thermopolis, WY
Recent reviews
- Isabelle Fraley ★★★★☆ March 9, 2025
My great grandmother is currently at the clinic and the majority of her staff were wonderful and very kind to me and her. However a woman, Sherry Ross, was god awful to the patients. She forced one lady to have her vitals checked by grabbing her arm and borderline yelling at her, then also grabbing a man trying to force him to stand up. I wonder if this is how she acts around visitors, how is she treating people when no ones looking. Otherwise though, i feel like the care she is receiving is amazing. One staff asked us about her base line and others commented on how sweet she was and made sure she was comfortable.
- Amber Cox ★★☆☆☆ September 23, 2024
I put a loved one in this place for respit care. Lisa Bennet was very nice in the process of admitting him and put a lot of work into helping us. The kitchen area seemed fairly nice where we did all of the paperwork. It gave me the impression this place was trying. The nurses and kitchen staff were all very kind, however did not know what they could feed him on a liquid diet, which I thought they should know, but I educated them. After seeing where he would be placed, my husband and I were quite disturbed. The room in the "memory care wing" had paint peeling of old the walls, there were no pictures, no decorations, no TV, just two beds that were very old and it honestly looked worse than a prison cell. A woman down the hall yelled, "hey," every 5 seconds while we were there. We were there during lunch in the "memory care wing". It was very loud and dirty feeling. I tried to get him placed in a different room in a different wing but was denied because the doors are locked but he could still get out. I left him there for an hour or so. I bawled my eyes out and then went back and got him out. Just couldn't do it. I just want to give an honest view to anyone looking at placing a loved one here.
- Heather Maxcy ★★★☆☆ January 10, 2023
The people that work at the facility work very hard and try to do their jobs, unfortunately the main company, Empress, does not fix the building or provide a decent place for the residents. They are also terribly understaffed as they pay less than a fast food chain. Again, unfortunate since it is costing over 7000 a month for my Dad to be there.
- Rebecca Simpson ★☆☆☆☆ September 11, 2022
If you value the life of your loved one, do not ever admit them to this facility.
- Michael Smith ★★★★★ June 26, 2022
Robin and her team have gone above and beyond in providing the absolute best care for me since my arrival. She works tirelessly to make everyday enjoyable. Empres healthcare should be proud to have her as the director of this facility. I reccomend her and Thermopolis Rehabilitation and Wellness fully.
Frequently asked questions
- What is the overall CMS rating for Thermopolis Rehabilitation and Wellness?
- Thermopolis Rehabilitation and Wellness has an overall CMS rating of 2 out of 5 stars.
- How did Thermopolis Rehabilitation and Wellness score on health inspections?
- Thermopolis Rehabilitation and Wellness received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Thermopolis Rehabilitation and Wellness?
- Thermopolis Rehabilitation and Wellness has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Thermopolis Rehabilitation and Wellness have?
- Thermopolis Rehabilitation and Wellness has 60 certified beds.
- Does Thermopolis Rehabilitation and Wellness accept Medicare or Medicaid?
- Yes, Thermopolis Rehabilitation and Wellness accepts Medicare and Medicaid.
- Where is Thermopolis Rehabilitation and Wellness located?
- Thermopolis Rehabilitation and Wellness is located at 1210 Canyon Hills Rd, Thermopolis, 82443, Thermopolis, Wyoming.
- How can I contact Thermopolis Rehabilitation and Wellness?
- You can reach Thermopolis Rehabilitation and Wellness by phone at +1 307-864-5591.
More facilities in Wyoming
No facilities listed within the immediate area. Here are highly rated options elsewhere in Wyoming.
- Westview Health Care Center Sheridan · 4.8★
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- Life Care Center of Casper Casper · 4.7★
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- Life Care Center of Cheyenne Cheyenne · 4.7★
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- Rocky Mountain Care - Evanston Evanston · 4.6★
475 Yellow Creek Rd, Evanston, 82930
- Polaris Rehabilitation and Care Center Cheyenne · 4.1★
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.