Crowne Health Care of Mobile

Safety & Inspections

Health deficiencies

National median: 7

4 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

5.22 hrs above national median

Registered nurse (RN)

0.63 hrs

Licensed practical nurse (LPN)

1.41 hrs

Certified nursing aide (CNA)

2.71 hrs

Physical therapy

0.01 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Assisted living facility · Rehabilitation center

Capacity

148 certified beds · ~134 avg residents/day (90% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Crowne Health Care of Mobile is a 148-bed, for-profit skilled nursing facility located in Mobile, Alabama. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star staffing rating and a 3-star health inspection score. While performing highly in personnel metrics, the facility currently maintains a 2-star rating for quality measures.

Location

954 Navco Rd, Mobile, 36605, Mobile, AL

Recent reviews

• Rene McElroy ★★★★★ November 18, 2025

  My mother was at Crowne Health Care for a short time. During that short time, everyone was so helpful, knowledgeable, kind and caring. My mother had therapy daily, staff that truly cared about her wellbeing, and communication with our family regularly. She felt safe and truly cared for while she was there. I am appreciative for the genuine respect and care my mother received. Thank you to all the nurses and staff.

• Kathy Thompson ★★★★★ September 11, 2025

  Our father has received excellent long term care at Crowne of Mobile on Navco Road. We wish we had known about the facility sooner-it has given our family peace of mind he is in such good hands.

• Tonya Lomax ★★★★☆ August 4, 2025

  I like the fact that it's a no tolerance place for foolishness. And they try to be fair as much as possible.

• Theresa White ★★★★★ July 9, 2025

  This place really cares about the patients. They are a true blessing.

• Dave Hill (GoFly-MediaPix) ★☆☆☆☆ February 20, 2025

  My mother was a resident here. The first 6 months seemed ok, and mom settling in. Then it all started to change. One incident after another, and another. The admin leadership team conduct their little investigations and miraculously they are never at fault! So they say! In the past year my 88 yr old mother has had 2 slip and fall accidents resulting in a broken ankle, and then almost exactly 1year later she has a broken leg. In both cases, they neglect to contact myself (son and designated healthcare advocate) in a timely manner. The first incident took 3-4 days and I found out from my mother, not the staff! The most recent incident it was more than 24 hrs before I was made aware, again hearing it from mom. The nursing staff in both incidents truly tried to convince me that these injuries were nothing serious, “she’s just bruised”! I had to demand mother be taken to the emergency hospital to be treated properly, X-ray and seen by a doctor! In both cases mother had a broken ankle and then a broken fibula. The staff at Crowne health mobile had failed to provide proper quality care, instead they were neglectful and instilled emotional distress and mental anguish! These problems start at the top of admin, director nursing and on down the line! I will say there is one social worker, maybe 2 who truly care and do their best even if their hands a tied behind their backs with admin!

Frequently asked questions

What is the overall CMS rating for Crowne Health Care of Mobile?

Crowne Health Care of Mobile has an overall CMS rating of 4 out of 5 stars.

How did Crowne Health Care of Mobile score on health inspections?

Crowne Health Care of Mobile received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Crowne Health Care of Mobile?

Crowne Health Care of Mobile has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Crowne Health Care of Mobile have?

Crowne Health Care of Mobile has 148 certified beds.

Does Crowne Health Care of Mobile accept Medicare or Medicaid?

Yes, Crowne Health Care of Mobile accepts Medicare and Medicaid.

Where is Crowne Health Care of Mobile located?

Crowne Health Care of Mobile is located at 954 Navco Rd, Mobile, 36605, Mobile, Alabama.

How can I contact Crowne Health Care of Mobile?

You can reach Crowne Health Care of Mobile by phone at +1 251-473-8684.

Nearby facilities

• Little Sisters Of The Poor Sacred Heart Residence 2.6 mi

  1655 Mcgill Avenue, Mobile, AL, 36604

• Lynwood Rehabilitation and Healthcare Center 2.7 mi

  4164 Halls Mill Rd, Mobile, 36693

• Springhill Senior Residence 2.8 mi

  3717 Dauphin St, Mobile, 36608

• Ashland Place Health and Rehabilitation, LLC 2.8 mi

  148 Tuscaloosa St, Mobile, 36607

• Crowne Health Care of Springhill 2.9 mi

  3712 Dauphin St, Mobile, 36608