Springhill Senior Residence
Mobile, Alabama
3717 Dauphin St, Mobile, 36608
Springhill Senior Residence Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.77 hrs
- Licensed practical nurse (LPN) 1.08 hrs
- Certified nursing aide (CNA) 2.38 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 4 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Retirement home
- Capacity
- 151 certified beds · ~76 avg residents/day (50% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Springhill Senior Residence is a 151-bed for-profit corporate skilled nursing facility located in Mobile, Alabama. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both staffing and structural health inspections. Quality measures for patient care are currently rated at 3 out of 5 stars.
Location
3717 Dauphin St, Mobile, 36608, Mobile, AL
Recent reviews
- P K ★☆☆☆☆ February 10, 2026
I am so horrified. I saw a nurse and assistant today rolling a resident from the Springhill nursing home on dauphin St. to the hospital without anything covering on him. He had a short sleeve tee shirt on and no jacket or blanket. He looked to be in his late 80. Not cognitive at all. How could he be allowed out without proper coverage. The man is a human being. It is cold outside. I guess it’s just a job. I would not let my mom go their.
- Deborah Fischer ★☆☆☆☆ July 8, 2025
DO NOT EVER put anyone you care about in this facility. They are absolutely horrible and if the patient complains to family they will scold the patient for it. My mom was in for rehab after hip replacement. They treated her like a drug seeker from the first time she asked for medication. Took hours to help her to the bathroom when she would ask. When I would complain they would make excuses and dismiss my concerns. Even when I found out she was going to the bathroom without help so she wouldn’t wet the bed without any help not even a walker! STAY AWAY
- Beverly Jackson ★☆☆☆☆ May 12, 2025
My mother was left to lay in wet bedding and gown until 11AM. Staff stated they were short staffed. She would wait an hour or more when she called for assistance to the bathroom or for pain meds. The food was disgusting. A lady from OT was rude. Really sad.
- Sonja Bryant ★★★★★ June 21, 2024
I just was in Springhill Senior Rehabilitation and I highly recommend then thay have the nicest and caring staff all the PTand OT are the nicest caring people I recommend this place bar none I’ve told my friends to pass it along if they ever need a rehab
- John Williams ★★☆☆☆ March 23, 2024
Avoid at all cost
Frequently asked questions
- What is the overall CMS rating for Springhill Senior Residence?
- Springhill Senior Residence has an overall CMS rating of 4 out of 5 stars.
- How did Springhill Senior Residence score on health inspections?
- Springhill Senior Residence received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Springhill Senior Residence?
- Springhill Senior Residence has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Springhill Senior Residence have?
- Springhill Senior Residence has 151 certified beds.
- Does Springhill Senior Residence accept Medicare or Medicaid?
- Yes, Springhill Senior Residence accepts Medicare and Medicaid.
- Where is Springhill Senior Residence located?
- Springhill Senior Residence is located at 3717 Dauphin St, Mobile, 36608, Mobile, Alabama.
- How can I contact Springhill Senior Residence?
- You can reach Springhill Senior Residence by phone at +1 251-343-0909.
Nearby facilities
- Crowne Health Care of Springhill 0.2 mi
3712 Dauphin St, Mobile, 36608
- Palm Gardens Health and Rehabilitation, LLC 0.8 mi
3104 Dauphin Square Conn, Mobile, 36607
- Ashland Place Health and Rehabilitation, LLC 2.6 mi
148 Tuscaloosa St, Mobile, 36607
- Crowne Health Care of Mobile 2.8 mi
954 Navco Rd, Mobile, 36605
- Arabella Health & Wellness of Mobile 2.9 mi
1758 SpringHill Ave, Mobile, 36607
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.