Crowne Health Care of Springhill

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.47 hrs near national median

Registered nurse (RN)

1.12 hrs

Licensed practical nurse (LPN)

0.95 hrs

Certified nursing aide (CNA)

2.56 hrs

Physical therapy

0.10 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Assisted living facility · Rehabilitation center

Capacity

46 certified beds · ~44 avg residents/day (95% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare (Medicare)

About

Crowne Health Care of Springhill is a 46-bed, for-profit skilled nursing facility located in Mobile, Alabama. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, with specific 4-star ratings in both staffing levels and health inspections. Clinical quality measures are currently rated at 3 stars.

Location

3712 Dauphin St, Mobile, 36608, Mobile, AL

Recent reviews

• Jerry Allen ★★★★★ February 11, 2026

  Crowne of Springhill has been phenomenal.<br>Could not have picked a better place for rehab.<br>Cindy Gilchrist and her staff are outstanding and have gone above and beyond to care for our 87 year old dad who fell and broke his hip.<br>Every aspect of the facility is great.<br>Thank you Crowne of Springhill for making such a difficult time more pleasurable.

• Cee Mac ★☆☆☆☆ May 29, 2025

  On Thu 5/29/25 around 11:20 a.m. I reached out to the facility and asked to be transferred to the Mgr...Tara answered the phone. I told her that every time I call(over the last 2 years) I'm always hindered to speak with the Mgr...she admitted that she's the person that I've been speaking with. If indeed someone is unavailable the Secretary(Or person answering the line)should take the callers contact Info and relay it to the person requested And not behave as a detective. After speaking with Tara I reached back out requesting to speak with Administration the person answering began to interrogate me and she hung up on me. This office is VERY UNPROFESSIONAL! My question is why are the employees so comfortable with giving callers a hard time to speak with Mgrs and hanging up on callers. We should not feel forced to tell them private matters that we only feel comfortable with speaking to MGMT about. This company is unprofessional and very rude! I will be taking further action regarding my treatment. This is not the first time I've been hung up on! It's happened before. The lady that hung up on me sounded like a Caucasian lady. Please investigate this matter. I called around 11:20 a.m...Mcdonald's employees wouldn't hang up on customers. This behavior is unacceptable! I was considering allowing a family member to visit the facility. But no way! If the employees are rude and confrontational, I'd question the care my loved one would receive!

• Rhonda Stringfellow ★★★★★ December 23, 2024

  My 93 year old mother lives alone (happily) but was forced to rehab after a lengthy hospital stay for RSV and pneumonia. Our hopes were not high for her ability to return home on her own, but Crowne -Springhill made it happen. Their tenacity and drive along with encouragement got her up and moving better than she had in months. She went home and is once again living the life she loves. I could not be more appreciative of their hard work and dedication.

• kerrie moore ★★★★★ November 27, 2024

  Nice & clean facility , Staff was kind and attentive. Decorated for Christmas very nicely. Loved that the calendar was full of events.

• Sherryl Bettis ★★★★★ September 27, 2024

  The staff great enjoy me stay my privacy<br>Thank you all

Frequently asked questions

What is the overall CMS rating for Crowne Health Care of Springhill?

Crowne Health Care of Springhill has an overall CMS rating of 4 out of 5 stars.

How did Crowne Health Care of Springhill score on health inspections?

Crowne Health Care of Springhill received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for Crowne Health Care of Springhill?

Crowne Health Care of Springhill has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Crowne Health Care of Springhill have?

Crowne Health Care of Springhill has 46 certified beds.

Does Crowne Health Care of Springhill accept Medicare or Medicaid?

Yes, Crowne Health Care of Springhill accepts Medicare.

Where is Crowne Health Care of Springhill located?

Crowne Health Care of Springhill is located at 3712 Dauphin St, Mobile, 36608, Mobile, Alabama.

How can I contact Crowne Health Care of Springhill?

You can reach Crowne Health Care of Springhill by phone at +1 251-304-3000.

Nearby facilities

• Springhill Senior Residence 0.2 mi

  3717 Dauphin St, Mobile, 36608

• Palm Gardens Health and Rehabilitation, LLC 0.9 mi

  3104 Dauphin Square Conn, Mobile, 36607

• Ashland Place Health and Rehabilitation, LLC 2.7 mi

  148 Tuscaloosa St, Mobile, 36607

• Crowne Health Care of Mobile 2.9 mi

  954 Navco Rd, Mobile, 36605

• Arabella Health & Wellness of Mobile 3.0 mi

  1758 SpringHill Ave, Mobile, 36607