Mountain View Manor

Safety & Inspections

Health deficiencies

National median: 7

17 above national median

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.45 hrs near national median

Registered nurse (RN)

0.46 hrs

Licensed practical nurse (LPN)

1.38 hrs

Certified nursing aide (CNA)

2.10 hrs

Physical therapy

0.09 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Hospice · Rehabilitation center

Capacity

116 certified beds · ~57 avg residents/day (49% occupancy)

Ownership

For profit - Individual

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Mountain View Manor is a 116-bed, for-profit skilled nursing facility located in Prescott, Arizona. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting a 1-star health inspection rating and 2-star ratings for staffing and quality measures. Medicare and Medicaid programs are both accepted at this individual-owned location.

Location

1045 Sandretto Dr, Prescott, 86305, Prescott, AZ

Recent reviews

• Tina Lay ★★★★★ November 3, 2025

  I had the pleasure of visiting Mountain View Manor today, and I have to say I was really touched by the kindness and warmth of the staff. Cameron and Becca were both so sweet and took their time showing me around and answering all my questions. You can tell they truly care about the residents and the future of this community. Even though the building is older, it’s very clean, and you can see they’re in the process of remodeling and bringing new life into the place. I could feel the effort and heart they’re putting into rebuilding and making it a beautiful, comfortable home for their residents. It’s a hidden gem with so much potential — I left feeling hopeful and encouraged to see all the positive changes happening at Mountain View Manor! 🌿💛

• Dana Lara ★★★★★ November 3, 2025

  I was very I impressed with seeing this facility get a beautiful makeover. Fresh paint and many upgrades. As an essential worker it’s so nice to see this facility in particular take on a new look as I have had such a good rapport with the staff.

• Kelly Burns ★☆☆☆☆ September 28, 2025

  My father was there here for 3 weeks after his visit in the hospital - this was a horrible stay. Mountain View manor has some of the worst staff me and my husband have ever been around. Everyday i went in to visit with my father he would be soaked in his own urine with his help light on for hours. When speaking to staff about this (BECCA Social services) we received the most unprofessional, nasty attitude from this woman. Avoid her if you can. I was informed she’s not even a social worker, a former CNA that had been working there prior to. The way the staff even talks about her shows she’s horrible with everyone in that building. No knowledge of her position I’ve already reported it to the board of nursing. If you have a loved one who is forced to go here, check on them daily. Avoid social services your best bet is to talk to REBECCA the director of nursing if you can catch her or if she has time for you that day.

• Margaret Savoini ★☆☆☆☆ September 4, 2025

  My husband needed some assisted nursing and physical therapy - one day his foley (tube that runs from the bladder to a bag. *Bag according to Mayo Clinic should be emptied four times a day with output measured) wasn't changed and ran all over the floor. Getting a clean up was like pulling teeth. In addition, he was put on a special high protein diet when released from the hospital in Phoenix. Never, on any level of care, including his specific diet, were his drs orders followed, never! Some of the staff are beautiful, helpful people who try hard, but when we spoke to the social worker (actually asked for her help and guidance) she behaved very unprofessionally and refused to lift a finger to help us move my husband to a more appropriate place. In fact, she was really, really nasty. Avoid this woman at all costs. I don't know if Mountain View Manor is understaffed, but this institution looked like a place where the poor house their aged and infirmed. Very sad and worn out facility. Finally, when we actually packed up and left, we requested all documents that had been created during my husband's stay (personal information, care logs - what was done when, X-rays or MRI, Dr.s notes on progress, discharge papers). We were refused copies of any documentation, which quite frankly, is against the law and HIPPA regulations.

• Walter Johnson ★★★★★ April 22, 2025

  It's a great place staff is wonderful and the kitchen is amazing

Frequently asked questions

What is the overall CMS rating for Mountain View Manor?

Mountain View Manor has an overall CMS rating of 1 out of 5 stars.

How did Mountain View Manor score on health inspections?

Mountain View Manor received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Mountain View Manor?

Mountain View Manor has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Mountain View Manor have?

Mountain View Manor has 116 certified beds.

Does Mountain View Manor accept Medicare or Medicaid?

Yes, Mountain View Manor accepts Medicare and Medicaid.

Where is Mountain View Manor located?

Mountain View Manor is located at 1045 Sandretto Dr, Prescott, 86305, Prescott, Arizona.

How can I contact Mountain View Manor?

You can reach Mountain View Manor by phone at +1 928-778-4837.

Nearby facilities

• Prescott Village 2.9 mi

  1030 Scott Dr, Prescott, 86301

• Prescott Village Nursing & Rehabilitation 2.9 mi

  1030 Scott Drive, Prescott, AZ, 86301

• Granite Creek Health & Rehabilitation Center 2.9 mi

  1045 Scott Drive, Prescott, AZ, 86301

• Granite Creek Health and Rehabilitation 2.9 mi

  1045 Scott Dr, Prescott, 86301

• Haven Health Prescott, Llc 3.6 mi

  864 Dougherty Street, Prescott, AZ, 86305