Cottonwood Canyon Healthcare Center
El Cajon, California
1391 E Madison Ave, El Cajon, 92021
Cottonwood Canyon Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $11,408
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.37 hrs
- Licensed practical nurse (LPN) 1.26 hrs
- Certified nursing aide (CNA) 2.54 hrs
- Physical therapy 0.16 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 96 certified beds · ~89 avg residents/day (92% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Cottonwood Canyon Healthcare Center is a 96-bed, for-profit skilled nursing facility located in El Cajon, California. The center holds a 3-star overall rating from CMS, reflecting a 5-star rating for quality measures and a 2-star rating for health inspections. Staffing levels at the facility are currently rated at 3 out of 5 stars.
Location
1391 E Madison Ave, El Cajon, 92021, El Cajon, CA
Recent reviews
- Pamela ★★★★★ February 13, 2026
Cottonwood Canyon helped me through a lot, I am so happy here, I will be coming back to visit you guys! The food is great. Thank you to Aracely, Diane, and all the nurses here. You guys are so nice to me, Dr Pietila helped me as well thank you all, I will miss you guys and I will be sending you guys a Christmas card! I love you all! You guys are the best Rehab Facility in El Cajon I will recommend you guys to my family and friends.
- Agustina Negrete ★☆☆☆☆ December 2, 2025
Worse place to leave ur loves one they don't care for them as they should and they ignore the patient needs
- Arturo Gonzalez ★★★★★ November 29, 2025
The whole team is excellent! Always on point, respectful and loving.The facility is really clean and the turkey dinner was awesome. Eileen from the kitchen is one of the best. Receptionist are very helpful! The CNAs and Nurses do a very good job awelI, I will most definitely recommend this place to my loved ones. I am really happy that I was able to experience this professional facility! Thank you very much for all your help! Edit: I had to come back and add on some more stuff, without these people, this place would not be what it is in a highly professional level. I want to give a special shout out to Tianna, Sharyqeen, Marydeht, Trisha, Katie, Esteban, Aracely and Anabel. Everyone is really really awesome but these stand out the MOST!! This is the best healthcare facility in the San Diego County. HAPPY HOLIDAYS EVEYONE!
- Abri Guerrero ★★★★★ November 27, 2025
(Review on behalf of Erik Guerrero) “I would like to give a special shout out to Veronica and Liz from the activities department. They are awesome! They are always willing to help in any way they can. They go above and beyond! They both have great attitudes towards helping us, the patients. I’m really thankful to have met them, they are definitely in the right career”
- Michael Lanning ★★★★★ November 20, 2025
Everyone in the facility treats me very nicely, the food is amazing. The CNAs help me and they are very kind to me. The Rehab team are amazing as well, they help me walk everyday. Thank you so much!!
Frequently asked questions
- What is the overall CMS rating for Cottonwood Canyon Healthcare Center?
- Cottonwood Canyon Healthcare Center has an overall CMS rating of 3 out of 5 stars.
- How did Cottonwood Canyon Healthcare Center score on health inspections?
- Cottonwood Canyon Healthcare Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Cottonwood Canyon Healthcare Center?
- Cottonwood Canyon Healthcare Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Cottonwood Canyon Healthcare Center have?
- Cottonwood Canyon Healthcare Center has 96 certified beds.
- Does Cottonwood Canyon Healthcare Center accept Medicare or Medicaid?
- Yes, Cottonwood Canyon Healthcare Center accepts Medicare and Medicaid.
- Where is Cottonwood Canyon Healthcare Center located?
- Cottonwood Canyon Healthcare Center is located at 1391 E Madison Ave, El Cajon, 92021, El Cajon, California.
- How can I contact Cottonwood Canyon Healthcare Center?
- You can reach Cottonwood Canyon Healthcare Center by phone at +1 619-444-1107.
Nearby facilities
- Granite Hills Healthcare & Wellness Centre, Llc 0.1 mi
1340 E Madison Ave, El Cajon, CA, 92021
- Country Hills Post Acute 0.8 mi
1580 Broadway, El Cajon, 92021
- Villa Las Palmas Healthcare Center 1.2 mi
622 S Anza St, El Cajon, 92020
- Victoria Post Acute Care 1.3 mi
654 S Anza St, El Cajon, 92020
- Somerset Subacute and Care 1.6 mi
151 Claydelle Ave, El Cajon, 92020
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.