Valley Palms Care Center
N Hollywood, California
13400 Sherman Way, N Hollywood, CA, 91605
Valley Palms Care Center Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $16,349
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.41 hrs
- Licensed practical nurse (LPN) 1.16 hrs
- Certified nursing aide (CNA) 2.51 hrs
- Physical therapy 0.14 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 99 certified beds · ~93 avg residents/day (93% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Valley Palms Care Center is a 99-bed, for-profit skilled nursing facility located in North Hollywood, California. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating and a 3-star staffing rating. While the facility received a 4-star rating for quality measures, it operates as a limited liability company and undergoes regular federal evaluations.
Location
13400 Sherman Way, N Hollywood, CA, 91605, N Hollywood, CA
Frequently asked questions
- What is the overall CMS rating for Valley Palms Care Center?
- Valley Palms Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Valley Palms Care Center score on health inspections?
- Valley Palms Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Valley Palms Care Center?
- Valley Palms Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Valley Palms Care Center have?
- Valley Palms Care Center has 99 certified beds.
- Does Valley Palms Care Center accept Medicare or Medicaid?
- Yes, Valley Palms Care Center accepts Medicare and Medicaid.
- Where is Valley Palms Care Center located?
- Valley Palms Care Center is located at 13400 Sherman Way, N Hollywood, CA, 91605, N Hollywood, California.
- How can I contact Valley Palms Care Center?
- You can reach Valley Palms Care Center by phone at +1 818-983-0103.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.