Ridgeway Post Acute
Petaluma, California
523 Hayes Ln, Petaluma, 94952
Ridgeway Post Acute Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $32,280
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.38 hrs
- Licensed practical nurse (LPN) 1.15 hrs
- Certified nursing aide (CNA) 2.89 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 79 certified beds · ~73 avg residents/day (92% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Ridgeway Post Acute is a for-profit, 79-bed skilled nursing facility located in Petaluma, California. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating and a 3-star staffing rating. Clinical performance is reflected in a 4-star rating for quality measures.
Location
523 Hayes Ln, Petaluma, 94952, Petaluma, CA
Recent reviews
- Katherine Bobrowski ★☆☆☆☆ February 6, 2026
I was in Ridgeway rehabilitation rehab center in petaluma I pushed my call button all morning and afternoon and evening o February 4 and all morning on February 5 2026 because my cancer medical ostomy medical bag to be charged and no nurse at Ridgeway rehabilitation rehab center in petaluma never came by to Friday to change my cancer medical ostomy medical bag in till 11;45 am February 5 2026 which is ridiculous
- Jeanne Dreikosen ★★★★★ January 10, 2026
Today was my first experience with Ridgeway Post Acute when I visited a friend who had been admitted. Although I didn’t take the opportunity to explore the facility everything looked clean and well kept. Mainly I was sincerely impressed by the staff! From the time I checked in at the front desk to the time I left, every staff member I encountered was super pleasant and helpful. During my visit my friend was seen by the occupational therapist and the nurse practitioner and an aide. Each one was caring and inspired confidence! I left feeling like my friend was in good hands!
- Jason Sanders ★★★★★ December 7, 2025
The staff is kind and a couple cnas,became my friends,kelsey and Carlos go above and beyond there job both are excellent at what they do super friendly.medhel and Francis my 2 favorite nurses are very good at there jobs and super friendly to,I have been here 20 months and have a long way to go.
- Salvador Baldenegro ★★★★☆ August 24, 2025
Place is very clean and professional feel!!
- Eric Conroy ★★★★☆ June 10, 2025
I have been here 4 months the nurses are very professional and polite . I appreciate you guys for putting up with me and still helping me the way u do thanks and u are in my prayers 🙏🙏
Frequently asked questions
- What is the overall CMS rating for Ridgeway Post Acute?
- Ridgeway Post Acute has an overall CMS rating of 1 out of 5 stars.
- How did Ridgeway Post Acute score on health inspections?
- Ridgeway Post Acute received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Ridgeway Post Acute?
- Ridgeway Post Acute has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Ridgeway Post Acute have?
- Ridgeway Post Acute has 79 certified beds.
- Does Ridgeway Post Acute accept Medicare or Medicaid?
- Yes, Ridgeway Post Acute accepts Medicare and Medicaid.
- Where is Ridgeway Post Acute located?
- Ridgeway Post Acute is located at 523 Hayes Ln, Petaluma, 94952, Petaluma, California.
- How can I contact Ridgeway Post Acute?
- You can reach Ridgeway Post Acute by phone at +1 707-763-2457.
Nearby facilities
- Petaluma Post-Acute Rehabilitation 0.1 mi
1115 B Street, Petaluma, CA, 94952
- Hillcrest Post Acute 0.1 mi
450 Hayes Ln, Petaluma, 94952
- North Bay Post Acute 0.5 mi
300 Douglas St, Petaluma, 94952
- Vineyard Post Acute 2.6 mi
101 Monroe St, Petaluma, 94954
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.