Redlands Healthcare Center
Redlands, California
1620 W Fern Ave, Redlands, 92373
Redlands Healthcare Center Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.29 hrs
- Licensed practical nurse (LPN) 1.23 hrs
- Certified nursing aide (CNA) 2.60 hrs
- Physical therapy 0.13 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 78 certified beds · ~74 avg residents/day (95% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Redlands Healthcare Center is a 78-bed for-profit skilled nursing facility located in Redlands, California. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 5-star health inspection rating, a 4-star quality measures rating, and a 2-star staffing rating. It is operated as a limited liability company and provides long-term care and rehabilitative services.
Location
1620 W Fern Ave, Redlands, 92373, Redlands, CA
Recent reviews
- Melvin Chadwick ★★★★★ January 30, 2026
The therapy team was excellent, they were helpful in my recovery. Everyone on the team was so good and knowledgable. Thank you for everything you guys have done for me.
- Raquel V ★★★★★ January 28, 2026
My mother was here after she broke her hip she couldn't walk she could barely move and by the time she got discharged she was walking on her own this is a really really good place I love her being there they were so attentive so professional all the staff therapists and social workers I give you all a 10 out of 10 you were great thank you for all you did for my mother I'll never forget this place ♥️
- Joseph Trevino ★★☆☆☆ January 17, 2026
My mother stayed here for an extended period of time, and received a great level of care in the beginning. As time progressed, the quality of care between nurses and staff dropped significantly. There are great nurses here, and great staff members - however, the lack of overall care for my mother did not improve, and I'm not sure if that's because certain staff members just did not care compared to others. I wouldn't recommend this facility for long-term care.
- Margot Ross ★★★★★ December 22, 2025
The staff was wonderful, they were attentive and kind, especially my two ladies, Jasmine and Nay from the physical therapy department. I enjoyed my time in PT.
- R T ★★★★★ December 5, 2025
The therapy team has brought me a long ways in my journey to healing and walking.it has been tough trying to teach me I know, and the numerous times my prostetic leg needed adjustments at the office has slowed things down some.I do love all my therapy team they have been a great asset to my recovery. Though I know I have a ways to go to get to where I am comfortable in the Prostetic leg, and soon I will have a regular Prostetic leg that will improve my walking. Finally the team here has been excellent Thank you God bless Tillman Roger len
Frequently asked questions
- What is the overall CMS rating for Redlands Healthcare Center?
- Redlands Healthcare Center has an overall CMS rating of 5 out of 5 stars.
- How did Redlands Healthcare Center score on health inspections?
- Redlands Healthcare Center received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Redlands Healthcare Center?
- Redlands Healthcare Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Redlands Healthcare Center have?
- Redlands Healthcare Center has 78 certified beds.
- Does Redlands Healthcare Center accept Medicare or Medicaid?
- Yes, Redlands Healthcare Center accepts Medicare and Medicaid.
- Where is Redlands Healthcare Center located?
- Redlands Healthcare Center is located at 1620 W Fern Ave, Redlands, 92373, Redlands, California.
- How can I contact Redlands Healthcare Center?
- You can reach Redlands Healthcare Center by phone at +1 909-793-2609.
Nearby facilities
- Madison Grove Post Acute 0.1 mi
1618 Laurel Ave, Redlands, 92373
- Redlands Comm Hosp D/P Snf 0.1 mi
350 Terracina Blvd., Redlands, CA, 92373
- Brookside Healthcare Center 0.6 mi
105 Terracina Blvd, Redlands, 92373
- Asistencia Villa Healthcare Center 1.0 mi
1875 Barton Rd, Redlands, CA, 92373
- Plymouth Village 1.8 mi
900 Salem Dr, Redlands, 92373
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.