Plymouth Village
Redlands, California
900 Salem Dr, Redlands, 92373
Monday,9AM,5PM, Tuesday,9AM,5PM, Wednesday,9AM,5PM, Thursday,9AM,5PM, Friday,9AM,5PM
Plymouth Village Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.32 hrs
- Licensed practical nurse (LPN) 1.45 hrs
- Certified nursing aide (CNA) 2.80 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Retirement community · Assisted living facility · Nursing home
- Capacity
- 48 certified beds · ~44 avg residents/day (91% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Plymouth Village is a non-profit, 48-bed skilled nursing facility located in Redlands, California. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 4-star health inspection rating and a 5-star rating for quality measures. The facility currently maintains a 3-star rating for staff staffing levels.
Location
900 Salem Dr, Redlands, 92373, Redlands, CA
Recent reviews
- S. Eagle ★★★★★ February 10, 2026
I am happy to share my experience in choosing to live at Plymouth Village. From the first connection, I often say I so appreciate the transparency when answering my questions. Staff and team members are a pleasure to work with. The sense of community is primary. Our grouping as a village with neighborhoods gives a sense of new friends becoming old friends quickly. Opportunities to volunteer, educational activities, local trips, community involvement - residents all bring a lifetime of experience to share. I feel so fortunate to be a part of this.
- Sarah Sorrell ★☆☆☆☆ August 26, 2025
Happened to run into the head chef Omar during a walk through with my family and he was extremely rude. I attempted to ask what kind of meals were prepared at this facility and how accommodating they were for dietary restrictions and he was very disrespectful and was very condescending towards me and my family. A very beautiful facility but was a big turn off if the rest of the staff is this rude.
- Bonnie Russell ★★★★★ August 18, 2025
Really easy move-in with help of organizing and packing company. Friendly staff and residents with great country-club like housing and grounds.
- Mark Adelson ★★★★★ May 8, 2025
Nice place to live for the next chapter of my life.
- Deborah Anderson ★★★★★ May 13, 2024
After looking at other like facilities, we decided on Plymouth Village for a number of reasons. I expected it to be 'bittersweet' leaving our former residence. . . . my large lovely kitchen, beautiful backyard, friends, and community. I can honestly say it has only been 'sweet' - no regrets. There are NO BLOCK walls here, lots of community, ample space, but not so much as to keep us hanging on to useless items. The staff and neighbors are delightful and we are so very pleased to be a part of this particular CCRC. This place offers lots of amenities, group activities, learning opportunities, the beautiful and quaint city of Redlands, enjoyable weather . . . what's not to love? :-) Oh, plus there is lodging for out of town guest at a very reasonable price!!!
Frequently asked questions
- What is the overall CMS rating for Plymouth Village?
- Plymouth Village has an overall CMS rating of 5 out of 5 stars.
- How did Plymouth Village score on health inspections?
- Plymouth Village received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Plymouth Village?
- Plymouth Village has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Plymouth Village have?
- Plymouth Village has 48 certified beds.
- Does Plymouth Village accept Medicare or Medicaid?
- Yes, Plymouth Village accepts Medicare and Medicaid.
- Where is Plymouth Village located?
- Plymouth Village is located at 900 Salem Dr, Redlands, 92373, Redlands, California.
- How can I contact Plymouth Village?
- You can reach Plymouth Village by phone at +1 909-793-1233.
Nearby facilities
- Highland Care Center Of Redlands 0.5 mi
700 East Highland Avenue, Redlands, CA, 92374
- Madison Grove Post Acute 1.8 mi
1618 Laurel Ave, Redlands, 92373
- Redlands Healthcare Center 1.8 mi
1620 W Fern Ave, Redlands, 92373
- Redlands Comm Hosp D/P Snf 2.0 mi
350 Terracina Blvd., Redlands, CA, 92373
- Brookside Healthcare Center 2.2 mi
105 Terracina Blvd, Redlands, 92373
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.