Highland Care Center Of Redlands
Redlands, California
700 East Highland Avenue, Redlands, CA, 92374
Highland Care Center Of Redlands Quality & Safety Report
Below Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $12,931
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.33 hrs
- Licensed practical nurse (LPN) 1.24 hrs
- Certified nursing aide (CNA) 2.48 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 80 certified beds · ~77 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Highland Care Center of Redlands is an 80-bed, for-profit skilled nursing facility located in Redlands, California. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, reflecting a 3-star health inspection rating and 2-star ratings for both staffing and quality measures. The facility is operated as a limited liability company.
Location
700 East Highland Avenue, Redlands, CA, 92374, Redlands, CA
Frequently asked questions
- What is the overall CMS rating for Highland Care Center Of Redlands?
- Highland Care Center Of Redlands has an overall CMS rating of 3 out of 5 stars.
- How did Highland Care Center Of Redlands score on health inspections?
- Highland Care Center Of Redlands received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Highland Care Center Of Redlands?
- Highland Care Center Of Redlands has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Highland Care Center Of Redlands have?
- Highland Care Center Of Redlands has 80 certified beds.
- Does Highland Care Center Of Redlands accept Medicare or Medicaid?
- Yes, Highland Care Center Of Redlands accepts Medicare and Medicaid.
- Where is Highland Care Center Of Redlands located?
- Highland Care Center Of Redlands is located at 700 East Highland Avenue, Redlands, CA, 92374, Redlands, California.
- How can I contact Highland Care Center Of Redlands?
- You can reach Highland Care Center Of Redlands by phone at +1 909-793-2678.
Nearby facilities
- Plymouth Village 0.5 mi
900 Salem Dr, Redlands, 92373
- Madison Grove Post Acute 2.3 mi
1618 Laurel Ave, Redlands, 92373
- Redlands Healthcare Center 2.3 mi
1620 W Fern Ave, Redlands, 92373
- Redlands Comm Hosp D/P Snf 2.5 mi
350 Terracina Blvd., Redlands, CA, 92373
- Brookside Healthcare Center 2.7 mi
105 Terracina Blvd, Redlands, 92373
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.