Palm Terrace Care Center
Riverside, California
11162 Palm Terrace Ln, Riverside, 92505
Palm Terrace Care Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.37 hrs
- Licensed practical nurse (LPN) 1.23 hrs
- Certified nursing aide (CNA) 2.64 hrs
- Physical therapy 0.17 hrs
Quality rating trend
Overall rating declined from 5 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center · Senior citizen center
- Capacity
- 71 certified beds · ~68 avg residents/day (96% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Palm Terrace Care Center is a 71-bed for-profit nursing facility located in Riverside, California. It holds a 4-star overall rating from CMS, supported by a 5-star rating for quality measures and a 3-star health inspection score. The facility currently maintains a 2-star rating for its staffing levels.
Location
11162 Palm Terrace Ln, Riverside, 92505, Riverside, CA
Recent reviews
- alle hermionie Kitchens ★☆☆☆☆ November 8, 2025
Did an Uber delivery to this place they were very rude to me and my grandmother was in this facility and wasn't cared for hardly at all her medical needs were not met and her independence she previously had was stripped away leading to her death very very very rude staff doesn't listen if you want your elders to live don't put them here
- Cinthya Perez ★★★★★ August 6, 2025
My father is under the care of palm terrace and it is a wonderful pleasant facility . My father could not be better anywhere else . Nurses and staff care so much for their patients they deserve a 10 .
- Wacy Johnson ★★★★★ July 30, 2025
I have gotten to know the team at Palm Terrace Care Center over the last few months and I have been nothing but impressed with them. As a person coming from the outside, right when you walk in you can see and feel the passion for what they do. As I sat in the lobby I saw and listened to the rehab team as they instructed and encouraged patients walking the halls. I saw a nurse stop and take the time to answer a question that a family member had about her loved one. She answered with a smile and made sure the family member had received the answer she needed and didn’t discourage communication. I know this team takes pride in the quality of care that they provide.
- Aaron Huey ★★★★★ July 29, 2025
Great Care and Very Nice Facility! Excellent Nursing and Rehabilitation Staff!
- Lupe V ★★★★★ June 26, 2025
We brought our dad to this place back in June. We didn't know what to expect. We read reviews and heard from people who were previously here that it was a nice place. To be very honest, this place has exceeded all our expectations! Not only do they have a very skilled, professional staff, but the way they treat each and everyone of their patients it's just great! They are caring, professional, knowledgeable, nice, but they also know what they do, and they love what they do. Our father feels great here, and he loves being here. The way this center was designed gives you that sense of a cozy, loving home, and not just a building for business purposes. We truly love it here. Thank you to all the amazing staff (nurses, cnas, social workers, cooks, laundry ladies, admission reps, etc) who since the first call we made here, were very courteous and professional. Speaking from personal experience, we highly recommend this place for your loved ones who need rehabilitation. 🙏
Frequently asked questions
- What is the overall CMS rating for Palm Terrace Care Center?
- Palm Terrace Care Center has an overall CMS rating of 4 out of 5 stars.
- How did Palm Terrace Care Center score on health inspections?
- Palm Terrace Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Palm Terrace Care Center?
- Palm Terrace Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Palm Terrace Care Center have?
- Palm Terrace Care Center has 71 certified beds.
- Does Palm Terrace Care Center accept Medicare or Medicaid?
- Yes, Palm Terrace Care Center accepts Medicare and Medicaid.
- Where is Palm Terrace Care Center located?
- Palm Terrace Care Center is located at 11162 Palm Terrace Ln, Riverside, 92505, Riverside, California.
- How can I contact Palm Terrace Care Center?
- You can reach Palm Terrace Care Center by phone at +1 951-687-7330.
Nearby facilities
- Arlington Gardens Care Center 2.6 mi
3688 Nye Ave, Riverside, 92505
- Riverwalk Post Acute 2.7 mi
4000 Harrison St, Riverside, 92503
- Riverside Postacute Care 2.9 mi
8781 Lakeview Avenue, Riverside, CA, 92509
- Windsor Cypress Gardens 2.9 mi
9025 Colorado Avenue, Riverside, CA, 92503
- Alta Vista Healthcare & Wellness Centre 3.4 mi
9020 Garfield St, Riverside, 92503
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.