University Care Center

Safety & Inspections

Health deficiencies

National median: 7

8 above national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.42 hrs below national median

Registered nurse (RN)

0.40 hrs

Licensed practical nurse (LPN)

1.08 hrs

Certified nursing aide (CNA)

2.54 hrs

Physical therapy

0.19 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

87 certified beds · ~81 avg residents/day (93% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

University Care Center is a Medicare and Medicaid-certified, for-profit skilled nursing facility in San Diego, California, featuring 87 licensed beds. The center maintains a four-star overall rating from the Centers for Medicare & Medicaid Services, supported by a five-star rating in quality measures and a three-star health inspection score. While staffing levels are rated at two stars, the facility provides 24-hour nursing care and rehabilitative services to its residents.

Location

5602 University Ave, San Diego, 92105, San Diego, CA

Recent reviews

• Layci Liu ★☆☆☆☆ December 31, 2025

  This place is not somewhere you want to let you’re loved ones or family stay, the nurses don’t come when they are requested (with call button) and when you finally get someone to listen to what you’re asking for they say they’ll get someone else and no one shows up. The phones that they issue in the rooms don’t work all the time and there are no cooling systems in the rooms. It is insanely humid and hot in the rooms and it is the middle of winter my father has a broken leg and arm and no one from the physical therapy team came to help him to his wheelchair so he could get out of bed.

• Jeff Gibbs ★☆☆☆☆ October 16, 2025

  WARNING TO ALL!!! Do not bring your loved ones here!!! I came here Nov.29,2024. It was great when I first got here. Then things began to change. They have had alot of drug addics here lately. Employees were quiting, and less staff. It was starting to effect patients. Then one CNA, Xavier, I had many problems with, I went to DON, Richard Castaneda, who said he had an abrasive personality, finally he injured me. All they did was move him to their other facility, Balboa. They have been running this facility on less staff, causing less care for patents. Then some patents were sitting in their own faces over night. This happens often. Then you have RN's committing fraud by charting they give you medicine, that you didn't recieve, and I had to ask why?, and medical record fraud, but they don't. Then you have CNA's, committing medical record fraud too. The head of the CNA"s, Sonnya Soyles Ghawni, said to do minimal for the patient. Instead of addressing the problems the punish the patents. Ongoing investgation. Their response was: We appreciate your honestly reviews. We set a high standard for ourselves, so we are disapointed to hear that your experience with us was not a positive one. The management team has been made aware and willwork towards a solution to make positive changes with your stay. They brought me to a care conference and told me the RN made a clericaal error. It is still a felony with the medical record, and to tell me to calm down, and to not post what I did. It was just a scare tactic to shut me up. So it's been alot of retalation, waking me up at all hours of the night, and other things. They continue doing the things I have noted in here. To top it off, they deleted my reviews and blocked me from responding to my first review. Would not recommend this place to anyone.

• Martha G.G. (G.G.) ★☆☆☆☆ June 2, 2025

  HORRIBLE PLACE!! PLACE neglected my mother! DO NOT take your loved ones to this place!

• Samuel Dawe ★★★★★ April 30, 2024

  My auntie stayed here and had an incredible experience. The staff was very genuine and took very good care of her. They ensured that she would be taken care of and made sure to get her back to life. The staff heads and departments were all amazing!

• Priscilla Jimenez ★★★★★ April 30, 2024

  This is the best facility ever great customer service attentive to patients best staff including department heads.

Frequently asked questions

What is the overall CMS rating for University Care Center?

University Care Center has an overall CMS rating of 5 out of 5 stars.

How did University Care Center score on health inspections?

University Care Center received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for University Care Center?

University Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does University Care Center have?

University Care Center has 87 certified beds.

Does University Care Center accept Medicare or Medicaid?

Yes, University Care Center accepts Medicare and Medicaid.

Where is University Care Center located?

University Care Center is located at 5602 University Ave, San Diego, 92105, San Diego, California.

How can I contact University Care Center?

You can reach University Care Center by phone at +1 619-583-1993.

Nearby facilities

• Jacob Healthcare Center 0.2 mi

  4075 54th St, San Diego, 92105

• Arroyo Vista Nursing Center 1.6 mi

  3022 45th St, San Diego, 92105

• Brighton Place San Diego 2.2 mi

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• Golden Hill Post Acute 3.4 mi

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• Hillcrest Heights Healthcare Center 4.9 mi

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