Villa Rancho Bernardo Care Center
San Diego, California
15720 Bernardo Center Dr, San Diego, 92127
Friday,8AM,5PM
Villa Rancho Bernardo Care Center Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.86 hrs
- Licensed practical nurse (LPN) 0.64 hrs
- Certified nursing aide (CNA) 2.57 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating improved from 2 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Physical therapy clinic
- Capacity
- 299 certified beds · ~293 avg residents/day (98% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Villa Rancho Bernardo Care Center is a 299-bed, for-profit skilled nursing facility located in San Diego, California. The facility maintains a 4-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with 4-star ratings across staffing, health inspections, and quality measures. It is owned and operated as a limited liability company.
Location
15720 Bernardo Center Dr, San Diego, 92127, San Diego, CA
Recent reviews
- Judy B ★★★★★ January 26, 2026
My 90 years old mother in-law admitted here a month ago. I have no saying about the long term care, but for short term care, it's an excellent place. The service she received is outstanding. Nurses like Tiffany, Annie, plus others are friendly and helpful. For admission, I need to thank Elizabeth Cruz. She is professional, knowledgeable, and went out her way helping my mother in-law to be admitted into this nursing home. I saw quite a few 1 and 2 stars with the same complaints that the service is not as good (My response - you are NOT in La Jolla nor Beverly Hills nursing home), and hard to see a Doctor there (My response - you are in a nursing home, NOT a hospital).
- Mike D. ★☆☆☆☆ December 23, 2025
False advertisement on their website under the (FAQ tab) they state that they do not have set visiting hours ; as long as you do not disturb your roommates they welcome all family and friends. Come to find out they do have visiting hours and whether it is a family or friend they will remove them from the building by no later than 10pm . If you have a girlfriend or a wife, forget about them being able to stay with you overnight. I chose this facility based on the reviews given to me by the hospital staff at Scripps Mercy Hospital and I am beyond disappointed. Also, the food I would not feed to any four legged creature let alone a human being. If you do not like the hot food prepared which is basically, the same for every resident they offer tuna and or turkey sandwiches. Some of the nursing staff are very helpful and kind. Most empathize with the patient’s over their predicament and hardships, they’re going through while staying in a facility away from their family. I believe it’s lack of empathy from the management staff that are not willing to understand and compromise with patient needs. As a combat veteran who was recently in motorcycle accident at no fault of my own. And fighting to retain control of two of my limbs, I would not recommend this facility to anyone. To make matters worse, I’ve only been here three days and in those three days, all of my complaints have been echoed by multiple different residents who feel the same way, but unfortunately do not have the courage to speak out and the ones who have were ignored. I’ve spoken to my current roommate, who is a veteran as well about my wife visiting and he welcomes the extra support for both of us day and night. Especially since both of us have limited mobility and the staff who is overworked and outnumbered. It takes a long time for them to respond to a call for help, which is only indicated by a light being turned on, which is located over the front of your door. To add icing on the cake: My roommate actually became good friends with my wife during this short amount of time, that he has begun referring to my wife as his sister.
- Tana Riebe ★☆☆☆☆ November 12, 2025
My friend has been here for several days and I can’t get him out of here soon enough. There are a few people that care but the insensitivity and lack of care is abhorrent. He can call and no one comes for 25 minutes, the food I wouldn’t give to my dog. The particular care he needed he wasn’t given. I feel so bad for him That he was subjected to being here.
- Borang Jo ★★★★★ September 28, 2025
Rancho Bernardo Health Facility provides quality care with friendly staff and a clean environment, making residents feel comfortable and well taken care of.
- Vicki Casper ★★★★★ September 12, 2025
Villa Rancho Bernardo Care Center is a fabulous care center. The kindness and hospitality along with proper care has given me comfort in knowing my mom is in good hands. I recommend it highly to anyone who needs quality car for a family member 🥇
Frequently asked questions
- What is the overall CMS rating for Villa Rancho Bernardo Care Center?
- Villa Rancho Bernardo Care Center has an overall CMS rating of 4 out of 5 stars.
- How did Villa Rancho Bernardo Care Center score on health inspections?
- Villa Rancho Bernardo Care Center received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Villa Rancho Bernardo Care Center?
- Villa Rancho Bernardo Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Villa Rancho Bernardo Care Center have?
- Villa Rancho Bernardo Care Center has 299 certified beds.
- Does Villa Rancho Bernardo Care Center accept Medicare or Medicaid?
- Yes, Villa Rancho Bernardo Care Center accepts Medicare and Medicaid.
- Where is Villa Rancho Bernardo Care Center located?
- Villa Rancho Bernardo Care Center is located at 15720 Bernardo Center Dr, San Diego, 92127, San Diego, California.
- How can I contact Villa Rancho Bernardo Care Center?
- You can reach Villa Rancho Bernardo Care Center by phone at +1 858-672-3900.
Nearby facilities
- Carmel Mountain Rehabilitation & Healthcare Center 1.6 mi
11895 Avenue of Industry, San Diego, 92128
- Casa de las Campanas 3.3 mi
18655 W Bernardo Dr Apt 1201, San Diego, 92127
- Ridgeview Skilled Nursing Facility 7.2 mi
9825 Glen Center Drive, San Diego, CA, 92131
- Bayshire Torrey Pines Post-Acute 8.5 mi
13101 Hartfield Ave, San Diego, CA, 92130
- Vi at La Jolla Village 11.8 mi
8515 Costa Verde Blvd, San Diego, 92122
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.