Santa Monica Health Care Center
Santa Monica, California
1320 20th St, Santa Monica, 90404
Santa Monica Health Care Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.48 hrs
- Licensed practical nurse (LPN) 1.41 hrs
- Certified nursing aide (CNA) 2.70 hrs
- Physical therapy 0.20 hrs
Quality rating trend
Overall rating improved from 3 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Occupational health service · Orthopedic clinic
- Capacity
- 59 certified beds · ~52 avg residents/day (87% occupancy)
- Ownership
- For profit - Partnership
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Santa Monica Health Care Center is a 59-bed for-profit partnership facility located in Santa Monica, California. It maintains 4-star ratings from CMS for its overall performance, staffing levels, and health inspections. The facility also holds a 3-star rating for its clinical quality measures.
Location
1320 20th St, Santa Monica, 90404, Santa Monica, CA
Recent reviews
- Jeannie O ★★★★★ February 3, 2026
My brother was transferred from UCLA Medical Center last week. Since then, he’s been eating better, the physical therapy has been helping and everyone has been very helpful. Ms. Carmelle in particular, has been tremendously helpful, making sure my brother has everything he needs, answering all of our questions and being very attentive. It’s not easy for my brother to be there or for me to have a family member in a care facility. However, it’s people like Ms. Carmelle who makes it a little easier. Her thoughtfulness and compassion is truly commendable. I firmly believe that she leads by example, hence the other supportive staffs are warm and caring as well. Thank you, Ms. Carmelle for everything you do on a daily basis. Please know that your hard work does not go unnoticed and we truly appreciate you.<br>I hope your superiors and the board of directors recognize and appreciate you as much as we do.<br>If you ever need a recommendation letter, id be happy to write one.<br><br>Sincerely,<br>Jeannie Hubbard/Jerry Kim.
- Kane Hoffman ★★★☆☆ September 5, 2025
They seem to want to get the patient to leave or self pay. They stated my brother was ready when he could not get up or onto the walker without substantial help. Rather than state that he could not get up, they stated he can walk with minor supervision causing the insurance to cut him off. Food is hospital food. Communication is limited. They accommodate.
- Sean Shams ★☆☆☆☆ June 1, 2025
Terrible place
- dawnyb.online ★★★★★ January 31, 2025
Thanks to the nursing staff, therapists, social workers and everyone who works so hard to take care of the most vulnerable. Our family really appreciates your support, along with resources and hand-holding that helped make a difficult transition, much easier. We appreciate all you do!
- carolina dharod ★★★★★ January 17, 2025
I am very appreciative with the entire team here at Santa Monica health center. My mother in law had hip surgery and was treated with the most respectful kindness we all want our parents to be given. I want to thank each and every person here, my heart is full, they treated her with so much love, she was happy the entire time. We absolutely loved the kindest therapist that gave her strength and encouragement, the lovely staff that helped her with her everyday room cleaning, her showers, the desk staff, the beautiful ladies at social services that made her exit day smooth. Brings tears to my heart to see the kindness here and the patients all greeting eachother and sending good vibes to one another. We all want the best care for our parents and always want to not worry and I found this with this entire team. You are my family now🙏thank you Carolina Dharod
Frequently asked questions
- What is the overall CMS rating for Santa Monica Health Care Center?
- Santa Monica Health Care Center has an overall CMS rating of 3 out of 5 stars.
- How did Santa Monica Health Care Center score on health inspections?
- Santa Monica Health Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Santa Monica Health Care Center?
- Santa Monica Health Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Santa Monica Health Care Center have?
- Santa Monica Health Care Center has 59 certified beds.
- Does Santa Monica Health Care Center accept Medicare or Medicaid?
- Yes, Santa Monica Health Care Center accepts Medicare and Medicaid.
- Where is Santa Monica Health Care Center located?
- Santa Monica Health Care Center is located at 1320 20th St, Santa Monica, 90404, Santa Monica, California.
- How can I contact Santa Monica Health Care Center?
- You can reach Santa Monica Health Care Center by phone at +1 310-829-4301.
Nearby facilities
- Santa Monica Rehabilitation Center 0.0 mi
1338 20th Street, Santa Monica, CA, 90404
- Berkley East Healthcare Center 0.1 mi
2021 Arizona Ave, Santa Monica, 90404
- Pacific Post-Acute 0.2 mi
1323 17th St, Santa Monica, 90404
- Ocean Pointe Healthcare Center 0.2 mi
1330 17th St, Santa Monica, 90404
- Berkley West Healthcare Center 0.2 mi
1623 Arizona Ave, Santa Monica, 90404
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.