West Valley Post Acute
West Hills, California
7057 Shoup Ave, West Hills, 91307
West Valley Post Acute Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $87,332
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.43 hrs
- Licensed practical nurse (LPN) 1.29 hrs
- Certified nursing aide (CNA) 2.56 hrs
- Physical therapy 0.30 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 128 certified beds · ~98 avg residents/day (77% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
West Valley Post Acute is a 128-bed for-profit skilled nursing facility located in West Hills, California. The center holds a 2-star overall rating from CMS, which includes a 1-star health inspection rating, a 3-star staffing rating, and a 5-star rating for quality measures. It is operated as a limited liability company and provides long-term care and rehabilitative services to the local community.
Location
7057 Shoup Ave, West Hills, 91307, West Hills, CA
Recent reviews
- Sasson Sarooei ★★★★★ January 28, 2026
My dad has been there for 2 weeks and this place has been the best rehab ever. My dearly departed mother was in a few rehabs in the valley and none were as nice as WHPA. The place is relatively new and the rooms are clean. My dad actually likes the food and asked us to bring him food again. Most importantly, the staff have been amazing. They’re all very helpful, friendly, and have a great attitude. Mariam, the head nurse is an absolute angel. My dad will need another surgery in a month and we are definitely bringing him back here.
- Negin Sarooei ★★★★★ January 28, 2026
This is by far the cleanest rehab I have been to . The nurses are extremely nice, especially Maryam who has helped my dad tremendously, and the staff is very knowledgeable and helpful.
- 88 Gonzalez ★★★★★ December 8, 2025
Very happy with West Valley. They do a great job!
- Shyanne Halub ★★★★☆ November 28, 2025
Good people
- Steven Zlomke ★★★★★ October 31, 2025
I am a home health and hospice nurse. I work with a lot of skilled nursing facilities when patients are ready to be discharged home. I wanted to take the time to highlight how amazing Daniella and Gabriella were with a recent patient discharge. Both were very easy to work with and were very communicative with this very complex situation. Most importantly, I feel like they cared deeply for this patient and their other patients. This attention to detail and caring attitude really helped provide a safe and efficient discharge home. This is not the case at a lot of other facilities. Thank you Daniella and Gabriella!
Frequently asked questions
- What is the overall CMS rating for West Valley Post Acute?
- West Valley Post Acute has an overall CMS rating of 2 out of 5 stars.
- How did West Valley Post Acute score on health inspections?
- West Valley Post Acute received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for West Valley Post Acute?
- West Valley Post Acute has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does West Valley Post Acute have?
- West Valley Post Acute has 128 certified beds.
- Does West Valley Post Acute accept Medicare or Medicaid?
- Yes, West Valley Post Acute accepts Medicare and Medicaid.
- Where is West Valley Post Acute located?
- West Valley Post Acute is located at 7057 Shoup Ave, West Hills, 91307, West Hills, California.
- How can I contact West Valley Post Acute?
- You can reach West Valley Post Acute by phone at +1 818-348-8422.
More facilities in California
No facilities listed within the immediate area. Here are highly rated options elsewhere in California.
- Shafter Nursing Care Shafter · 5.0★
140 E Tulare Ave, Shafter, 93263
- Belmont Healthcare Center Belmont · 5.0★
2140 Carlmont Dr, Belmont, 94002
- West Shore Post-Acute Alameda · 5.0★
508 Westline Dr, Alameda, 94501
- Crystal Creek Post-Acute Stockton · 5.0★
9289 Branstetter Pl, Stockton, 95209
- Citrus Post-Acute Santa Ana · 5.0★
1929 N Fairview St, Santa Ana, 92706
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.