Mercy Hospital Skilled Nursing Facility
Lackawanna, New York
55 Melroy Avenue, Lackawanna, NY, 14218
Mercy Hospital Skilled Nursing Facility Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.67 hrs
- Licensed practical nurse (LPN) 1.21 hrs
- Certified nursing aide (CNA) 2.80 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 84 certified beds · ~83 avg residents/day (99% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Mercy Hospital Skilled Nursing Facility is an 84-bed non-profit corporate facility located in Lackawanna, New York. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services (CMS), including 5 stars for quality measures and 4 stars for both staffing and health inspections. The center provides long-term care and sub-acute rehabilitation services within a hospital-based setting.
Location
55 Melroy Avenue, Lackawanna, NY, 14218, Lackawanna, NY
Frequently asked questions
- What is the overall CMS rating for Mercy Hospital Skilled Nursing Facility?
- Mercy Hospital Skilled Nursing Facility has an overall CMS rating of 5 out of 5 stars.
- How did Mercy Hospital Skilled Nursing Facility score on health inspections?
- Mercy Hospital Skilled Nursing Facility received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Mercy Hospital Skilled Nursing Facility?
- Mercy Hospital Skilled Nursing Facility has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Mercy Hospital Skilled Nursing Facility have?
- Mercy Hospital Skilled Nursing Facility has 84 certified beds.
- Does Mercy Hospital Skilled Nursing Facility accept Medicare or Medicaid?
- Yes, Mercy Hospital Skilled Nursing Facility accepts Medicare and Medicaid.
- Where is Mercy Hospital Skilled Nursing Facility located?
- Mercy Hospital Skilled Nursing Facility is located at 55 Melroy Avenue, Lackawanna, NY, 14218, Lackawanna, New York.
- How can I contact Mercy Hospital Skilled Nursing Facility?
- You can reach Mercy Hospital Skilled Nursing Facility by phone at +1 716-819-5300.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.