The Pines Healthcare & Rehab Ctrs Machias Campus
Machias, New York
9822 Route 16, Machias, NY, 14101
The Pines Healthcare & Rehab Ctrs Machias Campus Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $125,453
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.63 hrs
- Licensed practical nurse (LPN) 1.09 hrs
- Certified nursing aide (CNA) 2.79 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 115 certified beds · ~103 avg residents/day (90% occupancy)
- Ownership
- Government - County
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Pines Healthcare & Rehabilitation Centers Machias Campus is a county-owned, 115-bed skilled nursing facility located in Machias, New York. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 5-star staffing rating, a 2-star quality measures rating, and a 1-star health inspection rating. It provides long-term care and rehabilitative services to residents in Cattaraugus County.
Location
9822 Route 16, Machias, NY, 14101, Machias, NY
Frequently asked questions
- What is the overall CMS rating for The Pines Healthcare & Rehab Ctrs Machias Campus?
- The Pines Healthcare & Rehab Ctrs Machias Campus has an overall CMS rating of 2 out of 5 stars.
- How did The Pines Healthcare & Rehab Ctrs Machias Campus score on health inspections?
- The Pines Healthcare & Rehab Ctrs Machias Campus received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for The Pines Healthcare & Rehab Ctrs Machias Campus?
- The Pines Healthcare & Rehab Ctrs Machias Campus has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Pines Healthcare & Rehab Ctrs Machias Campus have?
- The Pines Healthcare & Rehab Ctrs Machias Campus has 115 certified beds.
- Does The Pines Healthcare & Rehab Ctrs Machias Campus accept Medicare or Medicaid?
- Yes, The Pines Healthcare & Rehab Ctrs Machias Campus accepts Medicare and Medicaid.
- Where is The Pines Healthcare & Rehab Ctrs Machias Campus located?
- The Pines Healthcare & Rehab Ctrs Machias Campus is located at 9822 Route 16, Machias, NY, 14101, Machias, New York.
- How can I contact The Pines Healthcare & Rehab Ctrs Machias Campus?
- You can reach The Pines Healthcare & Rehab Ctrs Machias Campus by phone at +1 716-353-8516.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.