Chasehealth Rehab And Residential Care
New Berlin, New York
One Terrace Heights, New Berlin, NY, 13411
Chasehealth Rehab And Residential Care Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Assisted living facility · Non-profit organization
- Capacity
- 80 certified beds · ~74 avg residents/day (93% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Chasehealth Rehab and Residential Care is an 80-bed nonprofit nursing facility located in New Berlin, New York. It holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 4-star rating for quality measures, a 3-star health inspection rating, and a 1-star staffing rating. The facility operates as a corporate-owned entity providing both short-term rehabilitation and long-term residential care.
Location
One Terrace Heights, New Berlin, NY, 13411, New Berlin, NY
Recent reviews
- Steven ★★★★★ May 26, 2025
Looked at many places around, this place is great! The staff is very friendly and caring. You can ask the staff and the patients and they all say how great they treat the patients.<br>Even patients that use to work at nursing homes say how great they are treated here.
- Laurie Will ★★★★★ November 13, 2024
I have spent many nights with my mom who is currently on comfort care. I have observed the loving competent care given to her and to the other residents. The staff in all departments has been wonderful.I am a retired RN ,I've worked at many facilities and this place is top notch.
- Michael Fitzpatrick ★★★★★ October 24, 2024
My brother is a resident. I drove up from Maryland to visit. The staff members were outstanding. It was clean, decorated for Halloween, and I found my brother listening to a band in the dining room. He told me he is well taken care of and he really likes it there.
- Janet ★★★★★ July 24, 2024
I have to say the staff at Chase nursing home are wonderful. They really take care of my mother and are friendly. The only problem that I see, is that they need to hire more people! The staff work very hard and they do double duty.
- kylee mary-beth ★☆☆☆☆ June 21, 2024
Don’t care about the residents and are very rude
Frequently asked questions
- What is the overall CMS rating for Chasehealth Rehab And Residential Care?
- Chasehealth Rehab And Residential Care has an overall CMS rating of 2 out of 5 stars.
- How did Chasehealth Rehab And Residential Care score on health inspections?
- Chasehealth Rehab And Residential Care received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Chasehealth Rehab And Residential Care?
- Chasehealth Rehab And Residential Care has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Chasehealth Rehab And Residential Care have?
- Chasehealth Rehab And Residential Care has 80 certified beds.
- Does Chasehealth Rehab And Residential Care accept Medicare or Medicaid?
- Yes, Chasehealth Rehab And Residential Care accepts Medicare and Medicaid.
- Where is Chasehealth Rehab And Residential Care located?
- Chasehealth Rehab And Residential Care is located at One Terrace Heights, New Berlin, NY, 13411, New Berlin, New York.
- How can I contact Chasehealth Rehab And Residential Care?
- You can reach Chasehealth Rehab And Residential Care by phone at +1 607-847-7000.
More facilities in New York
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- Waterview Nursing Care Center Flushing · 4.6★
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.