Shelby Oaks Post Acute
Memphis, Tennessee
5070 Sanderlin Avenue, Memphis, TN, 38117
Shelby Oaks Post Acute Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $108,768
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.63 hrs
- Licensed practical nurse (LPN) 0.95 hrs
- Certified nursing aide (CNA) 2.04 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 77 certified beds · ~63 avg residents/day (82% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Shelby Oaks Post Acute is a for-profit, corporate-owned skilled nursing facility in Memphis, Tennessee, featuring 77 beds. According to Centers for Medicare & Medicaid Services data, the facility holds a 1-star overall rating, driven by a 1-star health inspection score and 2-star ratings in both staffing and quality measures. Construction, operational oversight, and clinical services are managed at the corporate level.
Frequently asked questions
- What is the overall CMS rating for Shelby Oaks Post Acute?
- Shelby Oaks Post Acute has an overall CMS rating of 1 out of 5 stars.
- How did Shelby Oaks Post Acute score on health inspections?
- Shelby Oaks Post Acute received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Shelby Oaks Post Acute?
- Shelby Oaks Post Acute has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Shelby Oaks Post Acute have?
- Shelby Oaks Post Acute has 77 certified beds.
- Does Shelby Oaks Post Acute accept Medicare or Medicaid?
- Yes, Shelby Oaks Post Acute accepts Medicare and Medicaid.
- Where is Shelby Oaks Post Acute located?
- Shelby Oaks Post Acute is located at 5070 Sanderlin Avenue, Memphis, TN, 38117, Memphis, Tennessee.
- How can I contact Shelby Oaks Post Acute?
- You can reach Shelby Oaks Post Acute by phone at +1 901-682-5677.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.