Edenbrook Green Bay
Green Bay, Wisconsin
2961 St Anthony Dr, Green Bay, 54311
Edenbrook Green Bay Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.63 hrs
- Licensed practical nurse (LPN) 0.85 hrs
- Certified nursing aide (CNA) 2.10 hrs
- Physical therapy 0.12 hrs
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 90 certified beds · ~72 avg residents/day (80% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Edenbrook Green Bay is a for-profit, 90-bed skilled nursing facility located in Green Bay, Wisconsin. The center holds a 3-star overall rating from CMS, underpinned by a 4-star rating in quality measures and a 3-star rating for health inspections. Staffing levels at the facility are currently rated 2 out of 5 stars.
Location
2961 St Anthony Dr, Green Bay, 54311, Green Bay, WI
Recent reviews
- S S ★☆☆☆☆ September 8, 2025
Everything I have to say does NOT include the physical/occupational therapists as they were great and eventually saved me from being held longer at this facility after an extensive hospital stay. For starters, when you look at their website, you feel a little hope. A little hope that they weren’t trying to trick you. Let me tell you - it might look nice on a screen but the only good looking room is for physical therapy. The room you stay in? Absolutely not. For starters, the smell is atrocious and so musty. I had someone bring in an air purifier so I could actually breathe. Now, the bed. The bed is probably twin size but please know it is by no means anything you should even sit on for more than 10 minutes, let alone sleep on. Admin/“Higher Ups” promised an air mattress due to wounds and the healing process. I asked everyone I saw for a solid two weeks before fully giving up. They do not stick to their word. The rooms are not equipped with anything ADL related to help you get around which was especially great when you are given restrictions to not attempt to do anything alone, which I found to be just exceptional when there’s a 45min-1hr wait for anyone to get to your room once you press the call light. I suppose I should have laughed with the woman when I asked if the little rubber bulb of a call light was for life support. She laughed and laughed.. and then I later understood why it amused her. I got to the point one day where I used my cell phone to call the front desk hangout people for help. Of course that didn’t move things any quicker. Meds? That was fun. The head nurse “slipped up” and stopped an antidepressant I had been on for years. Absolutely cold turkey. Worst idea ever. But their notes failed to say that they screwed up, instead, they made me sound as if I was the problem for being emotional. Apparently you can’t cry in your own room because you’re confused why your depression is so bad. Then there was the terribly uncomfortable time when a male nurse let me know his gloves were different due to him being allergic to latex… and adding, “which isn’t all bad if you know what I mean”. Not ok. I told another nurse later what was said and she just stated that he was funny. I wanted to get out. Family tried to get me out. They were presented with the news that if I were to leave and get services elsewhere, I would be responsible for thousands of dollars because they expected I would stay for one month. Meaning, they must have billed insurance ahead of time for a full month despite telling me I could leave when I wanted. Also on the topic of money, the staff WILL call a county ambulance if you say you’re not feeling the best. I can understand getting someone checked out, but that was a $500 ride that I didn’t approve of or ask for, as I had family that could have taken me to see a doctor. I made sure that never happened again. I won’t get into the food quality or taste as I know the chefs try and feeding that amount of people is tough work. They do have a dietician but apparently the dietician doesn’t understand carbs and being a diabetic. Or putting bags of brown sugar on your breakfast plate every morning. Or giving you decent sized cups of juice. I assumed that by filling out a sheet of what I can or can’t have, I was being given sugar free options. Not the case. Having to leave half a plate of food on my tray would upset people but I wasn’t trying to raise my blood sugar levels through the roof. Oh, and you’re only allowed to shower once a week. Saturdays. I never once felt a drop of hot water, or even lukewarm water, as I was new and last on the list to shower. Make sure you have someone you know take your clothes home to wash when needed, or you will pay an additional fee. And yes, I could continue on for days with more detail, but I’m hoping I’ve gotten the point across here - I do not recommend. Absolute 0 out of 10. Except for the ladies providing your physical therapy - they deserve a raise. Or those getting training hours in for school - they still had hope left in their eyes.
- Ruann Larson ★★★☆☆ August 20, 2025
My husband spent nearly 3 months at this location. The CNAs deserve all the praise for the exhaustive work they do to care for patients despite being entirely understaffed. The first floor had 36 patients. Edenbrook frequently had 2 CNAs to care for them. CNAs do the bulk of the work at Edenbrook and they do it with a smile on their face, kindness in their voice, compassion in their hearts and gentleness with their hands. They do all of this, in the summer, in sweltering rooms void of AC vents. Patient rooms on first floor do not have AC. Patients are given a floor fan. Due to staffing shortages the wait, frequently, was long (45 min - 1.5 hours) once pushing the call light. Several of the RNs were caring, attentive and personable but I did not witness them lend a hand to help understaffed CNAs. Breakfast and lunch meals were acceptable most of the time. The evening meal was usually a sandwich. There was a nice selection of packaged snacks in the evening. Bathrooms are shared and kept clean. There is a single shower down the hall that is shared by patients in that hall. This location is entirely administration top heavy. A lot of promises from admissions director and director of nursing but no follow through. The admissions office promised that my husband would have what he needed to succeed. That unkept promise resulted in a 15 day delay in obtaining a bed rail and bed trapeze bar needed for him to reposition himself because those items are against state regulations for skilled nursing facilities. He sat in his walker for the same amount of time because the chair provided did not meet my his post-stroke care needs despite being promised prior to arrival that his room was equipped and ready for his care needs. We ultimately brought his recliner with pedestal from home. The final straw was transferring my husband via ambulance to the ER without notifying me. Eight hours later I find out he was at Aurora via a tracker on his phone followed by a phone call to Aurora confirming he was inpatient. Not notifying a patient's wife of a medical emergency is unacceptable. If considering Edenbrook for precious family members, my suggestion is to frequently check in on them in-person, advocate for them, and hold the administration accountable for promises made, for withheld information, and for patient comfort. We did not have any concern, at all, with the care provided by the CNA's who were hands-on. In fact, the entire Edenbrook Green Bay CNA group should be applauded and rewarded for making patients comfortable, ensure they are clean, repositioned, and tended to. They are the champions of that entire facility.
- Sonia Del Milagro Roman ★☆☆☆☆ October 1, 2024
The worst care anyone can have, DO NOT TAKE A LOVED ONE HERE
- Tracy Cox ★★★★★ April 30, 2024
Very beautiful home! Everybody is so caring and knowledgeable. Very relaxing and comfortable atmosphere. Highly recommend for your loved one.
- Britteny Soukhaphaly ★★★★★ April 29, 2024
Ellen is the only person I would trust for the care of my loved ones
Frequently asked questions
- What is the overall CMS rating for Edenbrook Green Bay?
- Edenbrook Green Bay has an overall CMS rating of 3 out of 5 stars.
- How did Edenbrook Green Bay score on health inspections?
- Edenbrook Green Bay received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Edenbrook Green Bay?
- Edenbrook Green Bay has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Edenbrook Green Bay have?
- Edenbrook Green Bay has 90 certified beds.
- Does Edenbrook Green Bay accept Medicare or Medicaid?
- Yes, Edenbrook Green Bay accepts Medicare and Medicaid.
- Where is Edenbrook Green Bay located?
- Edenbrook Green Bay is located at 2961 St Anthony Dr, Green Bay, 54311, Green Bay, Wisconsin.
- How can I contact Edenbrook Green Bay?
- You can reach Edenbrook Green Bay by phone at +1 920-468-0861.
Nearby facilities
- Odd Fellow Rebekah Home Association 4.3 mi
1229 S Jackson St, Green Bay, 54301
- Grancare Nursing Center 6.0 mi
1555 Dousman St, Green Bay, WI, 54303
- Green Bay Health Services 6.2 mi
1640 Shawano Ave, Green Bay, 54303
- Woodside Lutheran Home 7.2 mi
1040 Pilgrim Way, Green Bay, 54304
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
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Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.