Green Bay Health Services
Green Bay, Wisconsin
1640 Shawano Ave, Green Bay, 54303
Green Bay Health Services Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.90 hrs
- Licensed practical nurse (LPN) 0.74 hrs
- Certified nursing aide (CNA) 1.73 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Occupational therapist · Physical therapist
- Capacity
- 125 certified beds · ~59 avg residents/day (47% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Green Bay Health Services is a for-profit, 125-bed skilled nursing facility located in Green Bay, Wisconsin. The center currently holds a two-star overall rating from the Centers for Medicare & Medicaid Services, with three-star ratings in staffing and health inspections. Clinical performance data indicates a one-star rating for quality measures.
Location
1640 Shawano Ave, Green Bay, 54303, Green Bay, WI
Recent reviews
- Charles Pierce ★★★★★ November 24, 2025
One of the best places to receive your self at. My family is very happy with the care I received from them. Charles P.
- Katie Alvarado ★★★★★ September 12, 2025
My grandma stayed here, and the care was outstanding. The nurses and staff treated her with such kindness and respect, making her feel right at home. The facility was always clean and welcoming, and the kitchen staff did a wonderful job—she really enjoyed the meals! We were especially grateful for the open communication and the way everyone went above and beyond. Highly recommend for anyone looking for a safe, caring place for their loved one.
- Shannon Bluebird ★★★★★ September 6, 2025
My mother was here for some rehab after an inpatient stay. The floor staff was amazing, the meals were excellent, and the therapy staff was tremendous! My mother’s insurance stopped coverage - however as a family we agreed to privately pay for therapy services for an additional 3 weeks! The additional support we received from the Cares Champion did not stop at the one person - but the entire management staff shows they really care! If something happens to my mom again, Green Bay Health Services will be the first facility we call!
- Steven Manteufel-kocken ★☆☆☆☆ June 10, 2025
Wow!! This place released my mom and she can't even walk up the steps ,she doesn't know her drug schedule, she can't stand up for even a minute ...please don't ever send your loved ones here
- Debra Ellison ★☆☆☆☆ May 2, 2025
This place is a true hellhole! My mom died here! Never should have happened! 10 days after yet another fall she died in my arms.. should be shut down! AVOID AT ALL COST!!!! This place isn't safe for your loved ones..
Frequently asked questions
- What is the overall CMS rating for Green Bay Health Services?
- Green Bay Health Services has an overall CMS rating of 2 out of 5 stars.
- How did Green Bay Health Services score on health inspections?
- Green Bay Health Services received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Green Bay Health Services?
- Green Bay Health Services has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Green Bay Health Services have?
- Green Bay Health Services has 125 certified beds.
- Does Green Bay Health Services accept Medicare or Medicaid?
- Yes, Green Bay Health Services accepts Medicare and Medicaid.
- Where is Green Bay Health Services located?
- Green Bay Health Services is located at 1640 Shawano Ave, Green Bay, 54303, Green Bay, Wisconsin.
- How can I contact Green Bay Health Services?
- You can reach Green Bay Health Services by phone at +1 920-499-5177.
Nearby facilities
- Grancare Nursing Center 0.2 mi
1555 Dousman St, Green Bay, WI, 54303
- Woodside Lutheran Home 3.2 mi
1040 Pilgrim Way, Green Bay, 54304
- Odd Fellow Rebekah Home Association 3.3 mi
1229 S Jackson St, Green Bay, 54301
- Edenbrook Green Bay 6.2 mi
2961 St Anthony Dr, Green Bay, 54311
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.