Complete Care at Maple Grove (St. Mary's Care and Rehab Center)
Madison, Wisconsin
3401 Maple Grove Dr, Madison, 53719
Complete Care at Maple Grove (St. Mary's Care and Rehab Center) Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $95,303
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.23 hrs
- Licensed practical nurse (LPN) 0.66 hrs
- Certified nursing aide (CNA) 3.12 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 184 certified beds · ~101 avg residents/day (55% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Complete Care at Maple Grove is a for-profit, 184-bed skilled nursing facility located in Madison, Wisconsin. According to Centers for Medicare & Medicaid Services data, the center holds a 1-star overall rating, derived from a 1-star health inspection score and a 3-star quality measures rating. While its general ratings are low, the facility maintains a 4-star rating for its staffing levels.
Location
3401 Maple Grove Dr, Madison, 53719, Madison, WI
Recent reviews
- Larry Haas ★★★★★ January 31, 2026
This is a wonderful Care Center. 5 Stars!
- Rita BRAMLEY ★★★★★ January 20, 2026
Great room-very bright and clean. Food is good. My mom was bright and cheery and says everyone has been nice. She has attended mass which she thoroughly enjoys as she was rarely able to go as it was very difficult to get her out.
- Kathy stoikes ★★★☆☆ December 27, 2025
Wish I could give a higher rating my family has had a few issues with the care of our mother. There seems to be a problem with co.munication or lack of. There has been a few staff that have a bad attitude at times. Otherwise I have seen some caring staff and some great nurses.
- Jennifer Laird ★★★★★ December 20, 2025
Thank you for working with Jane Buholzer on her walking. Please extend my thanks to the therapist who has been working with her. She is stronger than she has been in the last year and a half.
- Judy Edwards ★★★★★ November 17, 2025
Very clean and comfortable feeling
Frequently asked questions
- What is the overall CMS rating for Complete Care at Maple Grove (St. Mary's Care and Rehab Center)?
- Complete Care at Maple Grove (St. Mary's Care and Rehab Center) has an overall CMS rating of 1 out of 5 stars.
- How did Complete Care at Maple Grove (St. Mary's Care and Rehab Center) score on health inspections?
- Complete Care at Maple Grove (St. Mary's Care and Rehab Center) received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Complete Care at Maple Grove (St. Mary's Care and Rehab Center)?
- Complete Care at Maple Grove (St. Mary's Care and Rehab Center) has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Complete Care at Maple Grove (St. Mary's Care and Rehab Center) have?
- Complete Care at Maple Grove (St. Mary's Care and Rehab Center) has 184 certified beds.
- Does Complete Care at Maple Grove (St. Mary's Care and Rehab Center) accept Medicare or Medicaid?
- Yes, Complete Care at Maple Grove (St. Mary's Care and Rehab Center) accepts Medicare and Medicaid.
- Where is Complete Care at Maple Grove (St. Mary's Care and Rehab Center) located?
- Complete Care at Maple Grove (St. Mary's Care and Rehab Center) is located at 3401 Maple Grove Dr, Madison, 53719, Madison, Wisconsin.
- How can I contact Complete Care at Maple Grove (St. Mary's Care and Rehab Center)?
- You can reach Complete Care at Maple Grove (St. Mary's Care and Rehab Center) by phone at +1 608-845-1000.
Nearby facilities
- Oak Park Place Nakoma 3.1 mi
4327 Nakoma Rd, Madison, 53711
- Hebron Oaks Skilled Nursing & Rehabilitation Center 3.2 mi
510 Genomic Dr, Madison, 53719
- Capitol Lakes Skilled Nursing & Rehabilitation 6.9 mi
333 W Main St, Madison, 53703
- Madison Health and Rehabilitation Center 10.9 mi
110 Belmont Rd, Madison, 53714
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.