Complete Care at Manitowoc (Manitowoc Health and Rehab Center)
Manitowoc, Wisconsin
2021 S Alverno Rd, Manitowoc, 54220
Complete Care at Manitowoc (Manitowoc Health and Rehab Center) Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $76,944
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.78 hrs
- Licensed practical nurse (LPN) 0.61 hrs
- Certified nursing aide (CNA) 2.47 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 150 certified beds · ~106 avg residents/day (71% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Complete Care at Manitowoc is a for-profit, 150-bed skilled nursing facility located in Manitowoc, Wisconsin. The center holds a 3-star overall rating from CMS, supported by 4-star ratings in both staffing and quality measures. Its most recent health inspection resulted in a 3-star rating.
Location
2021 S Alverno Rd, Manitowoc, 54220, Manitowoc, WI
Recent reviews
- Jan Terens ★★★★★ January 27, 2026
Very friendly staff and always willing and available for questions and answers. Clean environment, fun activities. Would recommend Complete Care facility for anyone, whether rehab or long term care.
- Robin Gordon ★★★★★ October 20, 2025
My mom was in here for about 3 weeks. We had a wonderful experience and she really like it there. My family would highly recommend your facility.
- Dawn Knier ★☆☆☆☆ October 13, 2025
No communication. Horrible food. Service subpar
- Jodi Businelle ★★★★★ September 28, 2025
My sister has been here for at least 3 years and has been taken very good care of. I would recommend mtwc health and rehab to anyone looking for a good home with good care. The nurses aides are very kind, and the nurses do their job with great care.
- Keith Van Eyck ★★★★★ August 9, 2025
Excellent, very clean and very friendly staff
Frequently asked questions
- What is the overall CMS rating for Complete Care at Manitowoc (Manitowoc Health and Rehab Center)?
- Complete Care at Manitowoc (Manitowoc Health and Rehab Center) has an overall CMS rating of 3 out of 5 stars.
- How did Complete Care at Manitowoc (Manitowoc Health and Rehab Center) score on health inspections?
- Complete Care at Manitowoc (Manitowoc Health and Rehab Center) received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Complete Care at Manitowoc (Manitowoc Health and Rehab Center)?
- Complete Care at Manitowoc (Manitowoc Health and Rehab Center) has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Complete Care at Manitowoc (Manitowoc Health and Rehab Center) have?
- Complete Care at Manitowoc (Manitowoc Health and Rehab Center) has 150 certified beds.
- Does Complete Care at Manitowoc (Manitowoc Health and Rehab Center) accept Medicare or Medicaid?
- Yes, Complete Care at Manitowoc (Manitowoc Health and Rehab Center) accepts Medicare and Medicaid.
- Where is Complete Care at Manitowoc (Manitowoc Health and Rehab Center) located?
- Complete Care at Manitowoc (Manitowoc Health and Rehab Center) is located at 2021 S Alverno Rd, Manitowoc, 54220, Manitowoc, Wisconsin.
- How can I contact Complete Care at Manitowoc (Manitowoc Health and Rehab Center)?
- You can reach Complete Care at Manitowoc (Manitowoc Health and Rehab Center) by phone at +1 920-683-4100.
Nearby facilities
- River’s Bend Health Services 1.8 mi
960 S Rapids Rd, Manitowoc, 54220
- Shady Lane Nursing Care Center 3.2 mi
1235 S 24th St, Manitowoc, WI, 54220
- Felician Village 3.3 mi
1635 S 21st St, Manitowoc, 54220
- St Marys Home For The Aged 3.3 mi
1635 S 21st Street, Manitowoc, WI, 54220
- North Ridge Health and Rehabilitation Center 5.0 mi
1445 N 7th St, Manitowoc, 54220
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.