Oak Ridge Care Center
Union Grove, Wisconsin
1400 8th Ave, Union Grove, 53182
Sunday,9AM,5PM, Monday,9AM,5PM, Tuesday,9AM,5PM, Wednesday,9AM,5PM, Thursday,9AM,5PM, Friday,9AM,5PM, Saturday,9AM,5PM
Oak Ridge Care Center Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $56,466
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.95 hrs
- Licensed practical nurse (LPN) 1.25 hrs
- Certified nursing aide (CNA) 2.57 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 5 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Rehabilitation center · Assisted living facility · Nursing home
- Capacity
- 74 certified beds · ~67 avg residents/day (90% occupancy)
- Ownership
- For profit - Individual
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Oak Ridge Care Center is a for-profit, 74-bed skilled nursing facility located in Union Grove, Wisconsin. While the center maintains a 4-out-of-5 star staffing rating from the Centers for Medicare & Medicaid Services (CMS), it holds a 2-star overall rating driven by its health inspection performance. The facility currently carries a 3-star rating for quality measures and a 2-star rating for health inspections.
Location
1400 8th Ave, Union Grove, 53182, Union Grove, WI
Recent reviews
- Nancy Paulson ★★★★☆ May 1, 2025
We have experienced great care, attention to detail, compassion and friendliness thus far. Thank you for taking good care of my husband.
- Margaret O'Brien ★★★★★ November 13, 2024
The minute I got there I knew it was going to be a great experience. There was an inviting atmosphere. Everyone was so welcoming. I had excellent care. The nurses and cna’s were knowledgeable and professional Food service was very tasty. Housekeeping kept everything squeaky clean. Laundry was awesome. My clothes were so clean. Maintenance kept everything working properly. Physical therapy and occasional therapy worked with me. I hadn’t walked for five years and walked within one month. I am extremely happy I chose to come here. I will absolutely suggest Oak Ridge Care Center to anyone looking for a skilled nursing facility. This place is awesome!!!
- Kurt Lehrmann ★★★★★ October 24, 2024
My wife had a stroke about a month earlier and we transferred to Oak Ridge from an acute rehab facility. We immediately loved the friendly staff, welcoming atmosphere, and attitude. The room was always kept clean and they held to a pretty good routine. The food was good and they happily made menu adjustments to meet our needs. I take into account that operating a skilled nursing facility has significant challenges under state regulations and keeping the facility staffed is tough for any health care facility. This certainly caused a few slower responses to call lights and dinner coordination but overall, they were great. Coming off a stroke, PT/OT and speech therapy staff worked hard on rehab utilizing a variety of techniques and equipment to help my wife progress enough to transfer to home care. Clearly a dedicated staff. The support we got from the caseworkers was exceptional. Always willing to answer questions and doing the legwork between insurance, Medicare and setting up home health care. I know we wouldn’t have gotten this far without the entire staff and support services at Oak Ridge.
- Margaret Marquez ★☆☆☆☆ March 28, 2024
This place is the worse. Two of my family members were put there for rehab and we took them out because they were in worse condition then they went in. They have injuries that no one in the entire facility know how they got them. It took Oak Ridge FIVE entire days to send my family member to the emergency room even though we asked them on a daily basis to send her to ER to get checked. The ER finds a dislocated elbow that she laid there in pain for FIVE days with. All this place does if give meds to make them sleep so they do not have to deal with them. When you walk in the hallway all you see if call lights on and no staff going to check on these elderly people. If you do not have compassion for people do not work in a facility that counts on you to take care of their loved ones.
- Martin Navarro ★★★★★ March 26, 2024
Oak Ridge Care Center has provided my mom exceptional care, compassion and commitment each and every day. The entire staff; MD's, RN's, LPN's, CNA's, PT, OT, Dental, Social Worker, Dietician, kitchen staff, as well as the entire support staff; admitting, business office, maintenance and house keeping have gone above and beyond; all of them actually CARE in keeping my mom healthy, happy and safe. I highly recommend Oak Ridge Care Center to anyone who is looking for a long term skilled nursing facility for a loved one. In my opinion, no one does it better! I am always grateful for all they do for my mom. Sincerely, Marty Navarro
Frequently asked questions
- What is the overall CMS rating for Oak Ridge Care Center?
- Oak Ridge Care Center has an overall CMS rating of 2 out of 5 stars.
- How did Oak Ridge Care Center score on health inspections?
- Oak Ridge Care Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Oak Ridge Care Center?
- Oak Ridge Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Oak Ridge Care Center have?
- Oak Ridge Care Center has 74 certified beds.
- Does Oak Ridge Care Center accept Medicare or Medicaid?
- Yes, Oak Ridge Care Center accepts Medicare and Medicaid.
- Where is Oak Ridge Care Center located?
- Oak Ridge Care Center is located at 1400 8th Ave, Union Grove, 53182, Union Grove, Wisconsin.
- How can I contact Oak Ridge Care Center?
- You can reach Oak Ridge Care Center by phone at +1 262-878-2788.
Nearby facilities
- Wisconsin Veterans Home at Union Grove 1.0 mi
21425 G, Spring St, Union Grove, 53182
- Wi Veterans Home-Boland Hall 1.2 mi
21425 E Spring St, Union Grove, WI, 53182
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.