Wi Veterans Home-Boland Hall

Wi Veterans Home-Boland Hall

Union Grove, Wisconsin

Special Focus Facility: CMS has identified this facility as having a history of serious quality issues.
Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

21425 E Spring St, Union Grove, WI, 53182

Phone

+1 262-878-6702

0.0 /10

Wi Veterans Home-Boland Hall Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 4★ (25%) Quality: 1★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$125,470 fines 27 health deficiencies Abuse citation Special Focus Facility

Safety & Inspections

Health deficiencies
National median: 7
27 above national median
Total federal penalties
$125,470
Special Focus Facility
CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
6.40 hrs above national median
Registered nurse (RN)
2.12 hrs
Licensed practical nurse (LPN)
0.21 hrs
Certified nursing aide (CNA)
3.37 hrs
Physical therapy
0.02 hrs

Quality rating trend

Overall rating declined from 3 to 1 stars over 18 data points.

Quality rating trend for Wi Veterans Home-Boland Hall 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Capacity
158 certified beds · ~71 avg residents/day (45% occupancy)
Ownership
Government - State
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Wisconsin Veterans Home-Boland Hall is a state-owned, 158-bed skilled nursing facility located in Union Grove, Wisconsin. While the facility maintains a 4-star CMS rating for staffing, it holds an overall 1-star rating due to 1-star assessments in both health inspections and quality measures. This government-operated site specializes in providing long-term care and rehabilitative services specifically for veterans and their spouses.

Location

21425 E Spring St, Union Grove, WI, 53182, Union Grove, WI

Frequently asked questions

What is the overall CMS rating for Wi Veterans Home-Boland Hall?
Wi Veterans Home-Boland Hall has an overall CMS rating of 1 out of 5 stars.
How did Wi Veterans Home-Boland Hall score on health inspections?
Wi Veterans Home-Boland Hall received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for Wi Veterans Home-Boland Hall?
Wi Veterans Home-Boland Hall has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Wi Veterans Home-Boland Hall have?
Wi Veterans Home-Boland Hall has 158 certified beds.
Does Wi Veterans Home-Boland Hall accept Medicare or Medicaid?
Yes, Wi Veterans Home-Boland Hall accepts Medicare and Medicaid.
Where is Wi Veterans Home-Boland Hall located?
Wi Veterans Home-Boland Hall is located at 21425 E Spring St, Union Grove, WI, 53182, Union Grove, Wisconsin.
How can I contact Wi Veterans Home-Boland Hall?
You can reach Wi Veterans Home-Boland Hall by phone at +1 262-878-6702.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.