Pioneer Valley Health & Rehabilitation

South Hadley, Massachusetts

Address

573 Granby Rd, South Hadley, MA, 01075

Phone

+1 413-532-2200

3.5 /10

Pioneer Valley Health & Rehabilitation Quality & Safety Report

Below Average

Inspections: 2★ (50%) Staffing: 2★ (25%) Quality: 1★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

11 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
11 above national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.71 hrs below national median
Registered nurse (RN)
0.54 hrs
Licensed practical nurse (LPN)
0.99 hrs
Certified nursing aide (CNA)
1.91 hrs
Physical therapy
0.05 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Quality rating trend for Pioneer Valley Health & Rehabilitation 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
132 certified beds · ~116 avg residents/day (88% occupancy)
Ownership
For profit - Individual
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Pioneer Valley Health & Rehabilitation is a 132-bed, for-profit skilled nursing facility located in South Hadley, Massachusetts. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 2-star staffing rating, a 2-star health inspection rating, and a 1-star quality measures rating. The facility is owned and operated by an individual proprietor.

Frequently asked questions

What is the overall CMS rating for Pioneer Valley Health & Rehabilitation?
Pioneer Valley Health & Rehabilitation has an overall CMS rating of 1 out of 5 stars.
How did Pioneer Valley Health & Rehabilitation score on health inspections?
Pioneer Valley Health & Rehabilitation received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for Pioneer Valley Health & Rehabilitation?
Pioneer Valley Health & Rehabilitation has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Pioneer Valley Health & Rehabilitation have?
Pioneer Valley Health & Rehabilitation has 132 certified beds.
Does Pioneer Valley Health & Rehabilitation accept Medicare or Medicaid?
Yes, Pioneer Valley Health & Rehabilitation accepts Medicare and Medicaid.
Where is Pioneer Valley Health & Rehabilitation located?
Pioneer Valley Health & Rehabilitation is located at 573 Granby Rd, South Hadley, MA, 01075, South Hadley, Massachusetts.
How can I contact Pioneer Valley Health & Rehabilitation?
You can reach Pioneer Valley Health & Rehabilitation by phone at +1 413-532-2200.

More facilities in Massachusetts

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.