Bear Mountain At West Springfield
West Springfield, Massachusetts
42 Prospect Avenue, West Springfield, MA, 01089
Bear Mountain At West Springfield Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $204,123
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.43 hrs
- Licensed practical nurse (LPN) 1.04 hrs
- Certified nursing aide (CNA) 2.36 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 168 certified beds · ~116 avg residents/day (69% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Bear Mountain at West Springfield is a 168-bed, for-profit skilled nursing facility located in West Springfield, Massachusetts. Operated as a limited liability company, the center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services. This rating is based on 2-star evaluations across the categories of staffing, health inspections, and quality measures.
Location
42 Prospect Avenue, West Springfield, MA, 01089, West Springfield, MA
Frequently asked questions
- What is the overall CMS rating for Bear Mountain At West Springfield?
- Bear Mountain At West Springfield has an overall CMS rating of 2 out of 5 stars.
- How did Bear Mountain At West Springfield score on health inspections?
- Bear Mountain At West Springfield received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Bear Mountain At West Springfield?
- Bear Mountain At West Springfield has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Bear Mountain At West Springfield have?
- Bear Mountain At West Springfield has 168 certified beds.
- Does Bear Mountain At West Springfield accept Medicare or Medicaid?
- Yes, Bear Mountain At West Springfield accepts Medicare and Medicaid.
- Where is Bear Mountain At West Springfield located?
- Bear Mountain At West Springfield is located at 42 Prospect Avenue, West Springfield, MA, 01089, West Springfield, Massachusetts.
- How can I contact Bear Mountain At West Springfield?
- You can reach Bear Mountain At West Springfield by phone at +1 413-733-3151.
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.