Franklin Center For Rehabilitation And Nursing
Flushing, New York
142 27 Franklin Avenue, Flushing, NY, 11355
Franklin Center For Rehabilitation And Nursing Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.91 hrs
- Licensed practical nurse (LPN) 0.47 hrs
- Certified nursing aide (CNA) 2.13 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 3 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Adult day care center · Rehabilitation center
- Capacity
- 320 certified beds · ~312 avg residents/day (97% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Franklin Center for Rehabilitation and Nursing is a 320-bed, for-profit skilled nursing facility located in Flushing, New York. The center maintains a five-star overall rating from the Centers for Medicare & Medicaid Services, supported by a four-star health inspection rating and a five-star rating for quality measures. Staffing at the facility is currently rated at three out of five stars.
Location
142 27 Franklin Avenue, Flushing, NY, 11355, Flushing, NY
Recent reviews
- Musashi ★☆☆☆☆ February 9, 2024
Do not send your loved ones here! The nurses don't know what they're doing. My dad was sent here after leaving the hospital because he had a PEG tube. He is now healthy other than having the PEG tube and needing to be cleared by the speech therapist to consume food. He was at this place for less than 24 hours and they messed up everything! The beds were uncomfortable, it was so indented that he couldn't even roll himself around. They had to inflate the bed during the day so they had him sitting for 2-3hrs on a chair which he didn't have the strength to do. They ended up putting him in a chair/bed for the 2-3hrs so he was more comfortable. When they needed to start the PEG feeding, his nurse was uneducated. The PEG has 3 ports and the nurse could not fit the syringe into the middle port so they forced it, which caused the PEG tube to slip out of place. Originally the outer portion was touching his stomach, but they ended up pulling the tube out by an inch which is a lot! Another nurse who stated they had 17 years of experience came to help and whipped out a SCOSSIOR attempting to cut the line! In which we refused and requested for him to be sent to the hospital. Somewhere among the chaos, the nurse attempted to flush the PEG tube to make sure it was ok, but we heard an audible "pop". After arriving at the hospital, it was determined that the PEG tube was misplaced and the nurse popped the balloon that was holding the tube in place. My dad was in so much pain after even with the smallest touch and they still attempted to "fix" the situation by cutting it or whatever. I KNOW that we learn at least the bare minimum about PEG tubes in nursing school. Or at least the nursing home should teach their nurses the proper way on how to care for patients with these medical equipment. I would not trust any of my loved ones in this nursing home.
- Shawand Goodwin ★☆☆☆☆ January 17, 2024
I will never send nobody there my mother was there and they let a lady that was in the room with her hit her and they didn’t do nothing about it they got all my mother things there and giving me a hard time to get it they waiting 2days to send my mother to the hospital knowing she is very sick please don’t never send your family members there please don’t I got my mother some where else and she love it where she at now
- alice sheng ★★★★★ December 7, 2023
我妈妈在这边住了两个月,工作人员服务非常亲切,有什么事都会及时处理
- Daniel Ramos ★☆☆☆☆ November 27, 2023
Una mala experiencia el trato q tienen con los pasientes es pésima. Tengo a mi madre y me rompe el corazón escucharla llorando y gritando de dolor y uno llama y simplemente no les interesa igual hemos pedido un traslado y nada no lo dan. 😭😭😭😭😭
- Denis Ryan ★☆☆☆☆ September 13, 2023
My wife is in there right now. I have no choice because my preferred facility doesn't have a bed. She's had to make several trips back to the hospital. I asked whats her treatment plan and they looked at me like I had two heads! They will just let your loved ones lie there all day. They do next to nothing, It's a stinking warehouse.
Frequently asked questions
- What is the overall CMS rating for Franklin Center For Rehabilitation And Nursing?
- Franklin Center For Rehabilitation And Nursing has an overall CMS rating of 5 out of 5 stars.
- How did Franklin Center For Rehabilitation And Nursing score on health inspections?
- Franklin Center For Rehabilitation And Nursing received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Franklin Center For Rehabilitation And Nursing?
- Franklin Center For Rehabilitation And Nursing has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Franklin Center For Rehabilitation And Nursing have?
- Franklin Center For Rehabilitation And Nursing has 320 certified beds.
- Does Franklin Center For Rehabilitation And Nursing accept Medicare or Medicaid?
- Yes, Franklin Center For Rehabilitation And Nursing accepts Medicare and Medicaid.
- Where is Franklin Center For Rehabilitation And Nursing located?
- Franklin Center For Rehabilitation And Nursing is located at 142 27 Franklin Avenue, Flushing, NY, 11355, Flushing, New York.
- How can I contact Franklin Center For Rehabilitation And Nursing?
- You can reach Franklin Center For Rehabilitation And Nursing by phone at +1 718-670-3400.
Nearby facilities
- Long Island Care Center Inc 0.5 mi
144-61 38th Ave, Flushing, NY, 11354
- The Pavilion At Queens For Rehabilitation & Nrsing 0.5 mi
36 17 Parsons Boulevard, Flushing, NY, 11354
- Sapphire Center For Rehab & Nursing 0.6 mi
35 15 Parsons Blvd, Flushing, NY, 11354
- Cypress Garden Center For Nursing And Rehab 0.6 mi
139 66 35th Avenue, Flushing, NY, 11354
- Waterview Nursing Care Center 1.8 mi
119 15 27th Avenue, Flushing, NY, 11354
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.