The Citadel Mooresville

Mooresville, North Carolina

Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

550 Glenwood Drive, Mooresville, NC, 28115

Phone

+1 704-664-7494

0.0 /10

The Citadel Mooresville Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 3★ (25%) Quality: 3★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$265,891 fines 8 health deficiencies Abuse citation

Safety & Inspections

Health deficiencies
National median: 7
8 above national median
Total federal penalties
$265,891
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.67 hrs below national median
Registered nurse (RN)
0.61 hrs
Licensed practical nurse (LPN)
0.91 hrs
Certified nursing aide (CNA)
1.84 hrs
Physical therapy
0.05 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Quality rating trend for The Citadel Mooresville 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
130 certified beds · ~98 avg residents/day (75% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

The Citadel Mooresville is a 130-bed, for-profit skilled nursing facility located in Mooresville, North Carolina, operated as a limited liability company. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, derived from a one-star health inspection score and three-star ratings for both staffing and quality measures. The institution provides long-term care and rehabilitation services within a residential clinical setting.

Frequently asked questions

What is the overall CMS rating for The Citadel Mooresville?
The Citadel Mooresville has an overall CMS rating of 1 out of 5 stars.
How did The Citadel Mooresville score on health inspections?
The Citadel Mooresville received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for The Citadel Mooresville?
The Citadel Mooresville has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does The Citadel Mooresville have?
The Citadel Mooresville has 130 certified beds.
Does The Citadel Mooresville accept Medicare or Medicaid?
Yes, The Citadel Mooresville accepts Medicare and Medicaid.
Where is The Citadel Mooresville located?
The Citadel Mooresville is located at 550 Glenwood Drive, Mooresville, NC, 28115, Mooresville, North Carolina.
How can I contact The Citadel Mooresville?
You can reach The Citadel Mooresville by phone at +1 704-664-7494.

More facilities in North Carolina

No facilities listed within the immediate area. Here are highly rated options elsewhere in North Carolina.

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.