Pembroke Center

Pembroke Center

Pembroke, North Carolina

Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

310 E Wardell Drive, Pembroke, NC, 28372

Phone

+1 910-521-1273

0.0 /10

Pembroke Center Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 1★ (25%) Quality: 2★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$85,617 fines 22 health deficiencies Abuse citation

Safety & Inspections

Health deficiencies
National median: 7
22 above national median
Total federal penalties
$85,617
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
2.72 hrs below national median
Registered nurse (RN)
0.39 hrs
Licensed practical nurse (LPN)
0.81 hrs
Certified nursing aide (CNA)
1.86 hrs
Physical therapy
0.02 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Quality rating trend for Pembroke Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
84 certified beds · ~74 avg residents/day (88% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Pembroke Center is an 84-bed for-profit skilled nursing facility located in Pembroke, North Carolina, operated as a limited liability company. According to Centers for Medicare & Medicaid Services (CMS) data, the center holds a one-star overall rating, with one-star ratings for staffing and health inspections. The facility maintains a two-star rating for its clinical quality measures.

Location

310 E Wardell Drive, Pembroke, NC, 28372, Pembroke, NC

Frequently asked questions

What is the overall CMS rating for Pembroke Center?
Pembroke Center has an overall CMS rating of 1 out of 5 stars.
How did Pembroke Center score on health inspections?
Pembroke Center received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for Pembroke Center?
Pembroke Center has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Pembroke Center have?
Pembroke Center has 84 certified beds.
Does Pembroke Center accept Medicare or Medicaid?
Yes, Pembroke Center accepts Medicare and Medicaid.
Where is Pembroke Center located?
Pembroke Center is located at 310 E Wardell Drive, Pembroke, NC, 28372, Pembroke, North Carolina.
How can I contact Pembroke Center?
You can reach Pembroke Center by phone at +1 910-521-1273.

More facilities in North Carolina

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.